Basic cover
- Fire & lightning strike
- Storm
- Possessions away from home
- Water damage
With a collective AVP it is not the insured who takes out the policy, but an organisation arranging cover for a defined group of residents, members or participants.
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Collective personal liability insurance is in substance an ordinary AVP, but with one difference that governs everything: the policyholder is not the insured. A housing association, local authority, care institution, association or foundation takes out the policy and brings a defined group under it. Who belongs to that group is set out in the description on the policy schedule; anyone falling outside it is not insured, however closely they are involved with the organisation.
The cover itself follows liability in tort, Article 6:162 of the Dutch Civil Code. That includes the special liabilities that affect private individuals: for children according to their age, for pets under Article 6:179 of the Dutch Civil Code and for defective structures under Article 6:174 of the Dutch Civil Code. Insured are the compensation and the defence against the claim, including where that claim turns out to be unjustified.
What mainly goes wrong on a collective contract is adding and removing people. Someone who moves, deregisters or ends their membership leaves the group, and therefore the cover, on a date that often nobody records. We help set up that process and assess whether individual personal liability insurance is still needed alongside it.
We compare your personal liability insurance (AVP) across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
Personal liability insurance (AVP)
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your collective personal liability insurance. We show what Vereende and other insurers offer in it.
As well as fire and storm, also water damage, belongings outside the home and, with comprehensive cover, your own accidents.
The most complete cover. We compare the extended version from Vereende with the market.
What is covered
| Situation | Extended | Comprehensive |
|---|---|---|
| Fire, smoke and water damage in the home | Yes | Yes |
| Theft after forced entry | Yes | Yes |
| Knocks and falls at home | No | Yes |
| Loss or theft away from home | Provided that | Provided that |
| Damage during transport, repair or exhibition | Provided that | Provided that |
| Wear, shrinkage, damp and insect damage | No | No |
A home contents policy has sub-limits: for jewellery, audiovisual equipment and collections a lower limit applies than for the rest of the contents. If your items exceed that, you insure them separately on a valuables policy, usually on the basis of a valuation (7:960 DCC). Underinsurance leads to a proportionately lower payout.
What we do
| What we do | At Finass | Direct with De Vereende |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether De Vereende is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
The policy schedule states which group is covered: residents of a complex, members of an association, participants in a programme or clients of an institution. Family members living with them sometimes fall under it and sometimes do not. When a claim comes, the first question is always whether the person held liable belonged to that description on the date of the loss. So keep the participant records up to date and keep the dates of changes.
For young children there is a strict liability on the parents. The older the child, the more the assessment shifts to their own unlawful conduct. For pets, Article 6:179 of the Dutch Civil Codeapplies: the possessor is liable for damage the animal causes of its own accord, even without fault of their own. Both fall within the AVP, but only for people included in the description of the group.
Damage to property you hire, borrow, work on or otherwise have in your care is excluded as standard. If a resident damages the kitchen or the floor of the rented home, that is care, custody and control and it is not covered unless an extension has been included. For a landlord that is a recurring point, because those are precisely the claims most often notified and most often rejected.
An AVP does not cover damage caused with a motor vehicle. The compulsory insurance under Article 2 of the Dutch Motor Insurance Liability Act (WAM)applies to that. Damage caused deliberately is also excluded, as is liability connected with a profession or business. Damage to your own property and to that of co-insured persons between themselves is not covered either. Fines and penalties are not compensation and are therefore never paid.
This is what people ask us most.
Only the people who fall within the description of the group on the policy schedule, on the date the damage was caused. Those may be residents, members or participants, with or without family members living with them. Anyone who has moved or deregistered falls outside it from that date. Up-to-date participant records are therefore not a formality but the heart of the cover.
That depends on the description and the cover chosen. A collective contract can be narrower than an individual policy, for example without care, custody and control cover or with a lower limit, and it stops as soon as someone leaves the group. Anyone living independently who is not sure whether they fall within the description is better off with their own policy. We compare the two side by side.
Only with a care, custody and control extension. Without that extension, damage to property in your care, including the rented home and its fittings, falls outside the cover. A burn mark in the floor or a damaged worktop is then not paid for. Damage to the neighbours' home, that is to property not in your care, is covered by the liability cover as normal.
Personal liability cover usually applies worldwide, but with a time limit for stays outside the Netherlands and with residence in the Netherlands as the starting point. On a collective contract the description of the group is added: someone staying abroad temporarily who remains a participant keeps cover, while someone who deregisters permanently leaves the group and thereby loses the cover.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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