Financial loss
- Calculation, advisory and design errors
- Missed deadlines and steps left undone
- Incorrect or incomplete reporting
- Also where a claim is partly unfounded
Professional indemnity insurance covers the financial loss your client suffers through a mistake in your work. That is precisely the risk that public and employers' liability insurance does not cover.
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As a self-employed professional you sell a judgement, a design, a calculation or a piece of advice. If something goes wrong there, your client loses money without anything being broken or anyone being injured. That is called pure financial loss. Professional indemnity insurance (BAV) covers that loss, together with the cost of defending the claim. The standard is Article 7:401 of the Dutch Civil Code: you must exercise the care of a good contractor, measured against what a reasonably competent fellow professional would do.
The public and employers' liability insurance (AVB) does something else. It covers injury to people and damage to property: a client who trips over your cable, a laptop you knock off a table, injury to someone you hire — under Article 6:162 of the Dutch Civil Code and, where staff are involved, the duty of care in Article 7:658 of the Dutch Civil Code. The AVB never pays for the financial loss of a professional error, and the BAV does not cover injury or damaged property. The two policies join up without replacing each other.
For some professions a BAV is compulsory or unavoidable: lawyers and accountants under their professional rules, financial service providers under the Wet op het financieel toezicht (the Dutch Financial Supervision Act), and architects, engineers and interim managers because clients require it by contract. See also the general page on professional liability for self-employed professionals.
We compare your professional indemnity insurance (BAV) across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
Professional indemnity insurance (BAV)
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Get coveredThe cover is aimed at financial detriment suffered by your client and at the cost of defending a claim.
Financial detriment suffered by a client through a failure in your engagement.
The insurer conducts the defence and pays the cost of it.
What matters is the moment the claim is brought, not the moment of the mistake.
What is covered
| Situation | BAV | AVB |
|---|---|---|
| A client loses turnover through your calculation error | Yes | No |
| You miss a deadline and the client loses a grant | Yes | No |
| You damage equipment at the client's office | No | Yes |
| A visitor is injured through your actions | No | Yes |
| Repayment of your own fee | No | No |
| A fine or penalty payment from a regulator | No | No |
Which activities are covered and which limits, excesses and exclusions apply is set out in the policy conditions and on the insurance card (verzekeringskaart) that you receive before you take out the policy.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that determine whether your policy actually pays when a claim arises.
Where the AVB looks at the moment the loss occurs, the BAV looks at the moment the claim is brought. A mistake from 2023 that leads to a claim in 2026 is only covered if your policy is running in 2026 and also has retroactive cover going back to 2023. If you stop or switch insurer, arrange run-off cover: in many fields claims only arrive years later, once a project has been handed over or a financial year has been audited.
A BAV only covers the activities described on the policy schedule. If your practice shifts — from execution to advice, from architectural drawing to structural calculations, from marketing to data processing: report it. Such a shift falls under the duty of disclosure in Article 7:928 of the Dutch Civil Code and failing to report it can cost you the payment under Article 7:930 of the Dutch Civil Code. Check the description at every renewal.
Excluded are, among others: injury and property damage, which belongs on the AVB; redoing your own work and repaying or waiving your fee; fines, penalty payments and contractual penalty clauses; and damage caused by intent or wilful recklessness under Article 7:952 of the Dutch Civil Code. Also outside the cover are guarantees and undertakings that go beyond the law, liability in inability to pay and circumstances you already knew about when you took out the policy outside the cover.
Insurance is your second line of defence. The first is your terms of business. Limit your liability in them, for example to the contract price or to the amount the insurer pays, and exclude consequential loss. That only works if the terms were demonstrably provided and accepted before or when the agreement was concluded. A reference on your invoice is too late for that.
This is what people ask us most.
That depends on your work. If you work with your hands and damage is immediately visible, the AVB matters most. If you advise, design, calculate or keep records, the BAV is the policy that covers your core risk. Many self-employed professionals do both and therefore need both; they do not overlap.
Without run-off cover you are unprotected against claims that arrive after the end date, even where the mistake was made during the term. Under claims made, that is the biggest risk on closure. So arrange run-off cover expressly when you cancel, choose a period that suits your field and keep the confirmation on file.
Yes, and that is one of the most important elements. The insurer assesses the notice of liability, conducts the defence and pays the cost of legal assistance and expert advice, even where the claim is ultimately rejected. So never admit liability yourself and make no promises about compensation; that can restrict your cover.
What matters is not your turnover but the loss your largest engagement can cause. A mistake in a small piece of advice about a large investment leads to a claim that is many times your fee. Also look at what clients require in their contracts. That minimum is often decisive in setting the sum.
Only within the agreed territorial scope. Many policies cover the Netherlands or Europe and exclude the United States and Canada because of the claims climate there. If you work for foreign clients or under foreign law, declare it when you apply; which court has jurisdiction also counts in underwriting.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We check the sum insured, retroactive cover and run-off cover with each insurer.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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