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9,5/ Reviews

Personal liability insurance (AVP) through Vereende

This policy exists for households that mainstream insurers will no longer accept: after a cancellation, after a series of claims or after an incident involving a dog.

  • several insurers compared objectively
  • 9.5 customer rating for a new policy
  • AFM licence 12016589
  • Personal 072 - 509 24 56, weekdays 9–17

This page in another language: Nederlands

Work out for yourself what it would cost.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your situation
  • We arrange the switch, including cancellation

Request a quote

A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

  • Independent advice
  • Several insurers
  • Switching arranged
  • Help with claims

In brief

Personal liability insurance is not compulsory by law, but without a policy you carry someone else's loss yourself, and injury claims have no upper limit. The liability follows from Article 6:162 of the Dutch Civil Code, and for animals from Article 6:179 of the Dutch Civil Code: as the possessor you are liable for what your animal does, even where you did nothing wrong.

What sets this insurance apart is not the cover but the underwriting. We use it where an ordinary insurer keeps the door closed: after cancellation for non-payment or fraud, after several claims in a short period, after registration in a warning system, or where there is a biting incident in the file.

The exclusions are no broader than elsewhere, but they are enforced more strictly: intent, damage to property in your care, damage caused with a motor vehicle and damage from work for your own account stay outside the cover. For the legal side alongside a claim, see the family legal expenses insurance.

Independent, personal, sorted quickly

We compare your personal liability insurance (AVP) across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.

Arranging personal liability insurance (AVP) through Finass VerzekertPersonal liability insurance (AVP)
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Through Finass or direct with De Vereende?

The structure of the cover in three parts, with an overview per situation below.

Basic cover

The basic cover insures the core. We show what Vereende and other insurers offer in it.

  • Injury to persons
  • Property damage to third parties
  • Employees included
  • Retroactive cover (prior risk)

Extended cover

On top of that to damage to third parties, employers' and product liability and damage during work at the client's premises.

  • Employers' liability at the client's premises
  • Product liability
  • Agency workers, interns & volunteers
  • Care, custody and control (property in your care)

Complete package

The most complete cover. We compare Vereende's extended versions with the market.

  • Environmental impairment (unforeseen, limited)
  • Retroactive cover (prior risk)
  • Higher sums insured

What is covered

SituationStandardWith extension
Your child breaks a window at the neighbours'YesYes
Your dog bites a passer-by (6:179 DCC)YesYes
Damage to a rented holiday homeProvided thatProvided that
Damage to property in your care (care, custody and control)NoProvided that
Damage caused with a motor vehicle (Article 2 WAM)NoNo
Damage caused intentionally (7:952 DCC)NoNo

Personal liability insurance (AVP) covers damage that you or a member of your household cause to someone else in a private capacity. Damage caused with a motor vehicle is not covered: the WAM applies to that. The care, custody and control exclusion excludes damage to property in your care, unless the policy provides an extension for it.

What we do

What we doAt FinassDirect with De Vereende
Comparison across several insurersYesNo
Advice based on your own situationYesSometimes
One point of contact for claimsYesSometimes
Cancellation with your current insurer arrangedYesNo
We determine whether De Vereende is the best choiceYesNo
Advice fees for you as a customerNoNo

This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.

What does your premium depend on?

  • Claims and cancellation history. The number of claims, the reason for an earlier termination and any registrations determine whether and how you are accepted.
  • Household composition. Cover for one person is weighted differently from family cover with a partner and children living at home.
  • Pets and the type of animal. A dog with an incident in the file leads to special conditions or to exclusion of that animal.
  • Sum insured per event. The maximum per claim is the main rating basis, certainly where injury claims are a possibility.
  • Excess chosen. A higher excess makes acceptance easier and keeps small claims out of the file.
  • Living situation. Renting, owning your home or a particular form of housing leads to different liabilities and a different rate.

Insurers weigh these details differently. That is where your saving is.

How we arrange it

  1. You request a quoteWe take stock of your situation, your risk and your wishes.
  2. We compareseveral insurers, on premium as well as conditions.
  3. You receive a proposalWith an explanation of the differences and the exclusions.
  4. We arrange the switchIncluding cancellation, so there is no gap in cover.

Request a quote

Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

Independent

We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

One fixed adviser

You call or email someone who knows your file. No menu options, no changing call centres.

Switching without hassle

We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

9.5New policy
9.8Claims handling

Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.

View the reviews at NH1816 · all reviews on our site

Where things go wrong in practice

Four points that make the difference between a policy that pays out and one that does not.

Why an ordinary application fails

Insurers rarely refuse because of one claim. It is about a pattern: an earlier cancellation by the insurer, arrears of premium that led to cancellation, a fraud report or an accumulation of claims within a few years. Such data is held in a central system that every insurer consults when underwriting. A safety-net policy looks at the same data, but does not automatically close the application on that basis.

Dogs and other animals after an incident

As the owner you are, under Article 6:179 of the Dutch Civil Code liable for damage your animal causes, even if you were not there. Injuries from a bite mount up quickly through injury and scarring. After an incident, insurers often only accept an animal subject to conditions: a duty to keep it on a lead and muzzled, or exclusion of that particular animal. If such a condition is breached, cover for that loss falls away.

Declaring a difficult history is not optional but an obligation

When you apply you have to disclose earlier cancellations, refusals, claims and registrations in full. That follows from Article 7:928 of the Dutch Civil Code. If you conceal something and it comes out after a claim, the insurer can refuse the payment under Article 7:930 of the Dutch Civil Code and terminate the policy, after which you are back with a cancellation in your file. Full disclosure is the quickest route here.

Intent remains excluded, even on a safety-net policy

Broader underwriting does not mean broader cover. Damage caused deliberately remains excluded under Article 7:952 of the Dutch Civil Code and the intent clause in the conditions. Vandalism, assault and threats fall under it without exception, even where the consequences turned out worse than intended. Even so, always notify a claim without undue delay; Article 7:941 of the Dutch Civil Code requires this.

Retroactive cover (prior risk)

Retroactive cover (prior risk) Included for your staff during work.

Defence & legal costs

Frequently asked questions

This is what people ask us most.

I have been refused everywhere. Can I still get cover here?

Often yes. This policy exists precisely for risks the mainstream market does not accept. The whole file is looked at, though, and special conditions can be attached to acceptance, such as a higher excess or the exclusion of a particular animal. If you supply the refusal letters and the claims history in full, the assessment is quickest.

Do I have to disclose an earlier cancellation?

Yes, always. The duty of disclosure in Article 7:928 of the Dutch Civil Code requires you to disclose everything you can reasonably understand to be relevant to the underwriting. A cancellation, a fraud report or an earlier refusal certainly belongs in that. Holding it back leads to rejection under Article 7:930 DCC at the first claim and to termination again.

Is my dog still insured after a biting incident?

That depends on the conditions on which you are accepted. Sometimes the animal is simply included, sometimes a duty to use a lead or muzzle applies and sometimes that particular animal is excluded. If you do not comply with such a condition, the loss is not covered while you remain liable as the possessor under Article 6:179 DCC.

Is liability insurance compulsory?

No, unlike with a motor vehicle there is no statutory insurance obligation. When it comes to it it is required, though: landlords, housing associations, sports clubs and schools ask for it as a matter of course. Without a policy you also remain personally liable for injury claims, and those can be recovered from you for many years.

Ready to compare?

Request a quote without obligation. We will look at which insurer best matches your activities and your risk.

Request a quote

Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.

About our service

Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.

You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.

This page was compiled by Finass Verzekert (LinkedIn). Last updated on .

The information on this page is general in nature and is not personal advice.