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9,5/ Reviews

Delivery moped insurance through Vereende

Delivery is not ordinary scooter use: many short journeys, changing riders and busy city traffic make it a risk that has to be accepted separately.

  • several insurers compared objectively
  • 9.5 customer rating for a new policy
  • AFM licence 12016589
  • Personal 072 - 509 24 56, weekdays 9–17

This page in another language: Nederlands

Work out for yourself what it would cost.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your situation
  • We arrange the switch, including cancellation

Request a quote

A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

  • Independent advice
  • Several insurers
  • Switching arranged
  • Help with claims

In brief

In a few hours a delivery moped makes more stops and covers more city kilometres than a private scooter does in a week. Delivery use is therefore an increased risk that an insurer has to know about in advance. If it is not on the policy, the duty of disclosure under Article 7:928 of the Dutch Civil Code has not been met and after a loss the insurer can rely on Article 7:930 of the Dutch Civil Code reduce or refuse the payout.

Many mainstream insurers simply do not accept this form of use. Vereende focuses on risks that cannot be placed elsewhere and this is a textbook example. We use that product for the hospitality trade, meal delivery, pharmacies and courier services operating a fleet of mopeds or scooters.

The insurance covers the vehicle and liability, not your business process. Who rides, what their riding is like and what is being carried determine whether it stops there. For the rest of your fleet we are happy to look at van insurance.

Independent, personal, sorted quickly

We compare your moped insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.

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Through Finass or direct with De Vereende?

The structure of the cover in three parts, with an overview per situation below.

Third-party liability insurance

Third-party liability insurance is required by law and covers damage you cause to others with your scooter, not damage to your own scooter.

  • Damage to other vehicles
  • Injury to third parties
  • Damage to buildings and objects
  • Damage caused by passengers

Third-party liability + fire and theft

Alongside third-party liability cover, protection against damage to your own car from external causes you cannot prevent.

  • Fire and storm damage
  • Theft and burglary
  • Windscreen breakage and glass damage
  • Collision with animals

Comprehensive insurance

The most complete cover, including for damage you cause yourself, theft and total loss. We compare Vereende's comprehensive version with the market.

  • Hail damage
  • Damage through your own fault
  • Vandalism
  • Unknown party at fault

What is covered

What we doAt FinassDirect with Ansvar
Comparison across several insurersYesNo
Advice based on your own situationYesProvided it is declared
One point of contact for claimsYesProvided it is declared
Cancellation with your current insurer arrangedYesNo
We determine whether Ansvar is the best choiceYesNo
Advice fees for you as a customerNoNo

What we do

What we doAt FinassDirect with De Vereende
Comparison across several insurersYesNo
Advice based on your own situationYesSometimes
One point of contact for claimsYesSometimes
Cancellation with your current insurer arrangedYesNo
We determine whether De Vereende is the best choiceYesNo
Advice fees for you as a customerNoNo

This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.

What does your premium depend on?

  • Intensity of the delivery use. The number of delivery hours and journeys per vehicle per week determines the exposure and therefore the premium.
  • Number and age of the riders. A small settled group is easier to assess than a large changing pool with many young riders.
  • Working area. Delivering in a busy city centre with many cyclists and pedestrians weighs more heavily than a suburb or a village.
  • Type and value of the vehicle. An electric delivery scooter, a light moped and a moped differ in claims amounts and in how prone they are to theft.
  • Security and overnight storage. Whether the vehicles stand indoors under lock and key overnight, or outside at the premises, is decisive for theft cover.
  • Claims history of the fleet. With a fleet, the assessment is not made per policy but on the total claims cost of all vehicles together.

Insurers weigh these details differently. That is where your saving is.

How we arrange it

  1. You request a quoteWe take stock of your situation, your risk and your wishes.
  2. We compareseveral insurers, on premium as well as conditions.
  3. You receive a proposalWith an explanation of the differences and the exclusions.
  4. We arrange the switchIncluding cancellation, so there is no gap in cover.

Request a quote

Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

Independent

We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

One fixed adviser

You call or email someone who knows your file. No menu options, no changing call centres.

Switching without hassle

We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

9.5New policy
9.8Claims handling

Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.

View the reviews at NH1816 · all reviews on our site

Where things go wrong in practice

Four points that make the difference between a policy that pays out and one that does not.

Delivery use must be stated on the policy in so many words

A scooter registered in the company's name is not yet a delivery moped. The difference lies in the form of use: dozens of stops per shift, hurried riding, a great deal of stopping and pulling away. Insurers price that separately. If the scooter has been notified as ordinary business transport while it is in fact used for delivery, the insurer can rely on Article 7:930 of the Dutch Civil Code after a collision and you are left with a third party's injury claim.

Changing riders and your company's liability

If the rider is an employee, you are liable for the damage they cause to third parties under Article 6:170 of the Dutch Civil Code. If you work with self-employed riders, Article 6:171 of the Dutch Civil Code may make you liable all the same, because to the outside world the work forms part of the running of your business. A collision with a pedestrian or cyclist produces injury losses that run on for years; third-party liability cover is your first safety net for that.

Derestricting, construction and entitlement to ride

A derestricted moped is the most common reason for refusal. If it turns out after an accident that the design speed has been increased, own-damage cover falls away and the insurer may recover from you a payment made to the victim under the WAM. You run the same risk if a rider rides without a valid category AM driving licence or is younger than permitted. Check entitlement to ride when staff join and record that check.

The goods delivered are not part of the cover

What is in the top box or the thermal bag falls outside the insurance. Meals that become unsaleable after a fall, medicines that are damaged or a parcel that disappears: that is not vehicle damage. Liability for goods delivered late or wrongly does not run through this policy either. Theft of the scooter itself is covered only if the prescribed lock was fitted and the keys were not in the ignition.

Replacement transport after a claim

Replacement transport after a claim Stay mobile with replacement transport.

Breakdown assistance

Frequently asked questions

This is what people ask us most.

Why can I not cover delivery on ordinary scooter insurance?

Because the claims pattern is different. A delivery moped makes many short journeys under time pressure in busy traffic and is ridden by several people. Insurers assess that as an increased risk and by no means all of them accept it. If you do not report it, you breach the duty of disclosure under Article 7:928 of the Dutch Civil Code and a claim after a collision can still be refused.

Who is liable if a delivery rider hits a pedestrian?

As a rule, your company. For a rider who is an employee that follows from Article 6:170 of the Dutch Civil Code. If you work with self-employed riders, Article 6:171 DCC may make you liable all the same because, to the outside world, delivery is part of the running of your business. The victim's injury claim is settled through the compulsory third-party liability cover on the moped.

Is the food we carry insured?

No. The insurance covers the vehicle and liability for injury to third parties and damage to their property, not the goods carried. Meals that become unsaleable after a fall are at your expense. Loss caused by late or incorrect delivery also falls outside this policy. That belongs with public and employers' liability insurance (AVB) or goods-in-transit cover, depending on what you carry.

What happens if the scooter turns out to be derestricted?

Own-damage cover then falls away. If it turns out after an accident that the design speed has been increased, damage to your own vehicle is not paid. The compulsory third-party liability payment to the victim stands, but the insurer may recover that amount from you under the WAM. So check periodically that the vehicles in your fleet have remained unmodified.

Ready to compare?

Request a quote without obligation. We will look at which insurer best matches your activities and your risk.

Request a quote

Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.

About our service

Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.

You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.

This page was compiled by Finass Verzekert (LinkedIn). Last updated on .

The information on this page is general in nature and is not personal advice.