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9,5/ Reviews

Travel insurance via OOM

Travel cover is mainly a top-up: your health insurance, contents policy and liability insurance already cover part of it, and the question is which part is left over.

  • several insurers compared objectively
  • 9.5 customer rating for a new policy
  • AFM licence 12016589
  • Personal 072 - 509 24 56, weekdays 9–17

This page in another language: Nederlands

Work out for yourself what it would cost.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your situation
  • We arrange the switch, including cancellation

Request a quote

A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

  • Independent advice
  • Several insurers
  • Switching arranged
  • Help with claims

In brief

For a holiday you rarely take out cover you do not already have. Your Dutch basic health insurance reimburses emergency care abroad, but at most up to the tariff that applies in the Netherlands for that treatment. The difference with a Swiss or American bill is left with you, and repatriation, medical transport and search and rescue operations are not included at all. That is the first gap travel cover fills.

The second is the choice between single-trip and continuous cover. A single-trip policy runs from departure to return and is intended for one journey. A continuous policy covers all trips in a year, but applies a maximum number of consecutive days per trip. Anyone going away twice a year is cheaper off with single-trip cover; anyone who also takes weekend breaks and business trips is not.

We therefore look first at your travel pattern and at what your contents and health policies already cover, and only then at the premium. For a long stay in another country, travel cover is the wrong product. You then end up with an insurance for expats or with an emigration package.

The same independent view, whatever insurer

We work with dozens of insurers and choose whichever fits your situation best — not whichever pays us the most. That means advice built around you, not around one brand.

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Through Finass or direct with OOM Verzekeringen?

The structure of the cover in three parts, with an overview per situation below.

Basic cover

The basic cover insures the core of your travel insurance. We show what OOM and other insurers offer within it.

  • Luggage & travel documents abroad
  • SOS emergency assistance centre
  • Money & payment cards while travelling
  • Help in case of illness or accident

Extended cover

On top of that to medical assistance, also luggage, accidents, legal expenses and (optionally) winter sports.

  • Luggage & travel documents
  • Money & payment cards while travelling
  • Travel legal expenses cover
  • Money & payment card insurance

Complete package

The most complete cover. We compare OOM's extended version with the market.

  • Replacement transport
  • Cancellation can be included
  • Special sports
  • Higher luggage cover

What we do

What we doAt FinassDirect with OOM Verzekeringen
Comparison across several insurersYesNo
Advice based on your own situationYesSometimes
One point of contact for claimsYesSometimes
Cancellation with your current insurer arrangedYesNo
We determine whether OOM Verzekeringen is the best choiceYesNo
Advice fees for you as a customerNoNo

This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.

What does your premium depend on?

  • Area of cover. Europe is considerably cheaper than worldwide cover. The United States and Canada are often priced separately.
  • Single-trip or continuous. The number of trips per year determines which form works out better in figures.
  • Household composition. Family cover is generally better value than separate policies for individual travellers.
  • Modules chosen. Winter sports, special sports, cancellation and travel legal expenses are each added on.
  • Sum insured for luggage. The level of baggage cover and the sub-limits for electronics and jewellery feed through into the rate.
  • Excess per event. A higher excess on baggage and assistance visibly reduces the premium.

Insurers weigh these details differently. That is where your saving is.

How we arrange it

  1. You request a quoteWe take stock of your situation, your risk and your wishes.
  2. We compareseveral insurers, on premium as well as conditions.
  3. You receive a proposalWith an explanation of the differences and the exclusions.
  4. We arrange the switchIncluding cancellation, so there is no gap in cover.

Request a quote

Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

Independent

We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

One fixed adviser

You call or email someone who knows your file. No menu options, no changing call centres.

Switching without hassle

We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

9.5New policy
9.8Claims handling

Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.

View the reviews at NH1816 · all reviews on our site

Where things go wrong in practice

Four points that make the difference between a policy that pays out and one that does not.

What your health insurance does and does not do abroad

Basic health insurance reimburses emergency care worldwide, but limited to the tariff applicable in the Netherlands for that same treatment. In countries with an expensive health system that covers only part of it. Basic health insurance also does not pay for an air ambulance, for a nurse escort or for family members to travel out. Those are precisely the items that mount up fastest, and precisely what the medical module of travel cover exists for.

The maximum duration per trip is a firm limit

A continuous travel policy states a maximum number of consecutive days a trip may last. If you stay away longer, cover lapses for the whole trip, not just for the days beyond. Anyone planning a sabbatical or a long tour must report it in advance. Note also: a stay for work or study does not count as a trip, however short it is.

Baggage involves an excess, market value and burden of proof

Baggage is reimbursed at market value, not at replacement value as new, and a sub-limit applies per category. Items left unattended, items taken from a parked car, cash, jewellery and damage through wear or inherent defect are excluded. Without a report to the local police or a property irregularity report from the airline, a claim almost never gets through the assessment.

Sport, work and hired vehicles are not included as standard

Winter sports, diving, hill walking off marked paths and motorised sports fall under a separate module or are excluded altogether. The same applies to paid work during the trip and to damage to a hired scooter, quad bike or jet ski; there is an excess waiver policy at the hire company for that. Ask about this before you book, not after you are handed a key on the spot.

Worldwide assistance

Cancellation

Frequently asked questions

This is what people ask us most.

Do I still need travel cover if I have basic health insurance?

Usually yes. Basic health insurance reimburses emergency care up to the Dutch tariff at most and pays for no repatriation, no medical transport and no search operations. In countries with high medical costs a substantial part of the bill therefore remains outstanding. The medical module of travel cover tops up precisely that difference and also arranges assistance on the spot.

Short-term or continuous: which is wiser?

That depends on how often you go away. With one or two trips a year, single-trip cover is usually better value, because you only pay for the days you are travelling. If you travel more often, including weekend breaks and business trips, continuous cover wins. Do watch the maximum trip duration stated in the conditions.

Are winter sports automatically included?

No. Skiing and snowboarding are in a separate module with virtually every insurer, and even then it often applies only on prepared pistes. Off-piste without a guide, speed competitions and freestyle in a snowpark are generally excluded. Take out the module before you leave. You cannot add cover for a trip that has already started.

What should I do if my suitcase goes missing on the outbound journey?

Report it at the airport straight away and have a property irregularity report drawn up. Without that document there is no evidence. The airline is the party liable in the first instance and travel cover is supplementary. Keep receipts for necessary replacement purchases and report the loss to the insurer as soon as you can, as Article 7:941 of the Dutch Civil Code requires.

Ready to compare?

Request a quote without obligation. We will look at which insurer best matches your activities and your risk.

Request a quote

Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.

About our service

Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.

You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.

This page was compiled by Finass Verzekert (LinkedIn). Last updated on .

The information on this page is general in nature and is not personal advice.