Basic cover
- Luggage & travel documents abroad
- SOS emergency assistance centre
- Money & payment cards while travelling
- Help in case of illness or accident
OOM Verzekeringen · compared independently · advice from Finass
For anyone living outside the Netherlands, the standard definition of a trip no longer fits: cover has to begin at your foreign home address, and a trip to the Netherlands is then not a homecoming but a journey.
Deze pagina in het Nederlands: Reisverzekering via OOM.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
An ordinary Dutch travel policy defines a trip as the period between leaving your home address in the Netherlands and returning there, and requires that you are registered here. If you live abroad, you fall outside that definition. A claim you report from a country where you actually live is then not a travel claim but an argument.
The second difference is the missing underlying layer. In the Netherlands a travel policy tops up what the basic health insurance already pays. If you have been deregistered, that basic insurance has lapsed and the full medical bill has to come from somewhere else: from health cover for living abroad, not from the travel policy. We check that the two connect properly.
The third point is the question of what still counts as a trip during your stay. Weekend breaks from your country of residence, home leave to the Netherlands and onward travel to neighbouring countries are not treated alike by every policy. If you travel very regularly, also look at the SOS cover, which arranges assistance and repatriation separately.
The structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your travel insurance. We show what OOM and other insurers offer within it.
On top of that to medical assistance, also luggage, accidents, legal expenses and (optionally) winter sports.
The most complete cover. We compare OOM's extended version with the market.
What is covered
| Situation | Basic | With winter sports module |
|---|---|---|
| Theft of luggage from a locked space | Provided that | Provided that |
| Repatriation after an accident | Yes | Yes |
| Medical expenses abroad | Provided that | Provided that |
| Damage to or theft of hired ski equipment | No | Yes |
| An accident while skiing off-piste | No | Provided that |
| A trip to an area with a negative travel advisory | No | No |
Travel insurance reimburses medical expenses as a supplement to your health insurance, not as a replacement for it. Winter sports and special sports are excluded as standard and require a separate module. A negative travel advisory from the Ministry of Foreign Affairs generally excludes cover for that area; report a claim as soon as reasonably possible (7:941 DCC).
What we do
| What we do | At Finass | Direct with OOM Verzekeringen |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether OOM Verzekeringen is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Four points that make the difference between a policy that pays out and one that does not.
With a policy for living abroad, the point of departure is your home address in the country where you are staying. That looks like a detail, but it determines whether the drive to the airport, a weekend in a neighbouring country and the return flight fall within the cover. If you move to another country, tell us: with this product the country of residence is an underwriting fact and not an administrative side issue.
Once you are removed from the Dutch personal records database, your Dutch health insurance ends. A travel policy does not then suddenly pay for everything: its medical costs module is designed as a top-up. Without underlying health cover you are left with a large part of the bill if you are admitted to hospital. The travel policy mainly deals with luggage, assistance, transport and legal expenses, and that is something other than healthcare.
Luggage cover applies to the things you take with you on a trip, not to the furnishing of your home abroad. Furniture, household appliances and items you buy locally fall outside the cover and belong on a local or international home contents policy. For valuables there are also sub-limits per category, so an expensive laptop or camera hits a ceiling sooner than it reaches the total sum insured for luggage.
Outside the cover are: stays in areas with negative travel advice or armed conflict, paid work and manual labour during the trip, treatment of complaints that already existed at departure, and costs you incur without calling the emergency assistance centre where prior permission is required. Report a claim in good time as well: Article 7:941 of the Dutch Civil Code attaches consequences to a notification that harms the insurer's interests.
Insurers weigh these details differently. That is where your saving is.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
This is what people ask us most.
An ordinary continuous travel policy usually not: it requires registration and a home address in the Netherlands. Policies for living abroad start precisely from a foreign home address and define the trip from that point. If you take out a Dutch policy while living elsewhere, you run the risk that a claim is rejected on the basis of how the term trip is defined.
That depends on how the policy treats the Netherlands. With some products the Netherlands counts as an ordinary destination and the trip there is covered. With others it counts as the country of origin, with different or limited cover, for example because you can still obtain care there. Have this point confirmed in advance if you come home on leave regularly.
No, or only to a limited extent. Travel insurance covers costs arising during a trip, not routine healthcare in your country of residence. A GP, a dentist, chronic medication and planned local treatment belong with health cover for living abroad. Anyone who has only this policy is in effect uninsured for day-to-day care.
Then your situation changes fundamentally and the product no longer fits. As soon as you register again, you are obliged to take Dutch health insurance and an ordinary continuous travel policy becomes the logical successor. Tell the insurer about your return; do not let the policy roll on quietly, because you would then be paying premium for cover that no longer fits.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was written and checked by an adviser at Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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Finass Verzekert is een handelsnaam van Finass Advies B.V.
KvK-nummer 37131781
Maandag - Vrijdag: 09:00 - 17:00
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