Basic cover
- Fire & lightning strike
- Storm
- Possessions away from home
- Water damage
On a contents policy, jewellery, watches, cameras and collections are only insured up to a sub-limit, and that ceiling often applies to the whole category together.
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Besides the total sum insured, a home contents insurance has a series of sub-limits: separate ceilings for special possessions. Jewellery and watches fall under such a ceiling, and it generally applies to the whole category added together, not per item. So anyone who loses three rings and a watch in a single burglary runs into one limit. The same applies to audiovisual and computer equipment, musical instruments, art and collections.
Above that ceiling, possessions belong on a valuables insurance, with a description and a valuation for each item. A valuation report is more than a price quotation: it fixes the value at the moment of loss, so that argument afterwards falls away. Article 7:960 of the Dutch Civil Code also provides that the payout may not put you in a clearly better position. A valuation prevents you from having to face that argument afterwards.
Conditions are also attached to the sub-limits. Some policies pay for jewellery in full only if it was in a bolted-down safe, or pay only part of the loss away from home. We list your valuables, look at which part fits on the contents policy and which part has to be insured separately, and compare that with the forms of cover you can choose.
We compare your contents insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
Contents insurance
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your home contents insurance. We show what Nationale-Nederlanden and other insurers offer within it.
As well as fire and storm, also water damage, belongings outside the home and, with comprehensive cover, your own accidents.
The most complete cover. We compare Nationale-Nederlanden's extended version with the market.
What is covered
| Situation | Extended | Comprehensive |
|---|---|---|
| Fire, smoke and water damage in the home | Yes | Yes |
| Theft after forced entry | Yes | Yes |
| Knocks and falls at home | No | Yes |
| Loss or theft away from home | Provided that | Provided that |
| Damage during transport, repair or exhibition | Provided that | Provided that |
| Wear, shrinkage, damp and insect damage | No | No |
A home contents policy has sub-limits: for jewellery, audiovisual equipment and collections a lower limit applies than for the rest of the contents. If your items exceed that, you insure them separately on a valuables policy, usually on the basis of a valuation (7:960 DCC). Underinsurance leads to a proportionately lower payout.
What we do
| What we do | At Finass | Direct with Nationale |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether Nationale is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
A sub-limit for jewellery is a combined maximum. If the whole jewellery drawer is taken in one burglary, payment stops at that amount, even if each individual piece is modest. So make a list with a description and a photograph of each item and add up the value. Only when you know that total can you judge whether the ceiling on your policy is realistic.
Policies regularly tie the highest payment for valuables to a warranty clause: an approved safe, anchored into the floor or wall, or an alarm system. If that is not complied with at the time of the burglary, the payment falls back to a lower amount or is lost altogether. Such clauses are not in the brochure but on the policy schedule, and they are the most commonly overlooked condition in a burglary claim.
With an item valued in advance, the value is agreed between you and the insurer, usually for a limited period of validity. Without a valuation you have to prove afterwards what the piece was worth, with receipts or certificates that are often missing. For heirlooms, antiques and collections that is the difference between a smooth settlement and an argument in which you have to come out on top.
A watch that disappears on holiday or a ring that goes missing at work rarely falls under the contents cover. Loss without an identifiable event is excluded as standard, and theft away from home is usually only paid after forced entry or a robbery. A valuables insurance does insure the item away from home, and for many people that is the real reason for taking one out.
This is what people ask us most.
Up to a sub-limit it is, but that ceiling applies to all jewellery and watches together. If what you own in total is worth more, you will receive no more than that maximum after a burglary. The excess belongs on a valuables insurance, where each item has a description and usually a valuation and where cover away from home also applies.
The payment then falls back to the lower amount that applies to jewellery not kept in a safe, or the cover for that part is lost. The clause is a condition set in advance, not advice. So check your policy schedule for a warranty clause and check that the safe really is anchored, because under most policy conditions a free-standing safe does not count.
Valuations are agreed for a limited period and expire after that. Once the period of validity has passed, the value is again established in the ordinary way when you claim and you are back to proving it with receipts and certificates. With gold and gemstones the value may have changed considerably in that period. We therefore record the expiry date on file and warn you in advance.
No, there is usually a separate sub-limit for audiovisual and computer equipment. That too is a category ceiling and not an amount per device. If you use the equipment for business, the exclusion for items with a business purpose also comes into play, and the equipment belongs in a commercial section rather than on the personal contents policy.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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