Basic cover
- Fire & lightning strike
- Storm
- Possessions away from home
- Water damage
With home contents insurance everything turns on one figure and one boundary: the sum insured, and the dividing line between contents and buildings.
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The Bewust home contents insurance covers the movable property in and around your home: furniture, clothing, white goods, tools, garden furniture and tenant's improvements such as a kitchen you installed yourself. Everything permanently fixed to the building belongs to the buildings insurance, which at Ansvar Idea is the Bewust home insurance. With almost every claim, that boundary decides which policy pays.
You establish the sum insured using a contents value calculator. If you complete it fully and correctly, a guarantee against underinsuranceusually applies. If the details are not correct, for instance after building work or an inherited collection, the insurer pays proportionately. A home contents policy is an indemnity insurance: Article 7:960 DCC provides that you may not end up better off than you were before.
Also note the sub-limits. Jewellery, watches, cameras, audio and computer equipment, contents in a shed or summerhouse and belongings away from home each have their own maximum. If the actual value is above that, you insure those items separately under a valuables insurance or the valuables and mobile electronics insurance.
We compare your contents insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
Contents insurance
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your Bewust home contents insurance. We show what Ansvar Idea and other insurers offer within it.
As well as fire and storm, also water damage, belongings outside the home and, with comprehensive cover, your own accidents.
The most complete cover. We compare Ansvar Idea's extended version with the market.
What is covered
| Situation | Extended | Comprehensive |
|---|---|---|
| Fire, smoke and water damage in the home | Yes | Yes |
| Theft after forced entry | Yes | Yes |
| Knocks and falls at home | No | Yes |
| Loss or theft away from home | Provided that | Provided that |
| Damage during transport, repair or exhibition | Provided that | Provided that |
| Wear, shrinkage, damp and insect damage | No | No |
A home contents policy has sub-limits: for jewellery, audiovisual equipment and collections a lower limit applies than for the rest of the contents. If your items exceed that, you insure them separately on a valuables policy, usually on the basis of a valuation (7:960 DCC). Underinsurance leads to a proportionately lower payout.
What we do
| What we do | At Finass | Direct with Ansvar |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether Ansvar is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
Leakage from a supply or waste pipe, a washing machine or a central heating system is covered. Water rising up through the floor or the cellar wall is not: groundwater is excluded, as is flooding caused by a dyke or embankment giving way. Repairing the pipe itself is usually also outside the cover. What is paid is the consequential damage to your belongings, not the fault that caused it.
For theft from the home, the policy conditions require signs of forced entry from the outside. If something disappears during a birthday party, from a shared entrance hall or from a storeroom that was not locked, there is no burglary within the meaning of the policy. Items you have lent out or handed over are also outside the cover; that remains a matter between you and that person.
Mould, rising damp, woodworm, moths and other vermin, discolouration from sunlight and ordinary wear are excluded. What is insured is a sudden, unforeseen event. The same applies to damage arising from a design fault or neglected maintenance of the property: the conversation then shifts to the buildings policy or to the builder, and not to your contents cover.
If you move in with a partner, let a room, work from home with expensive equipment or leave the property empty for a while, the risk changes. Article 7:928 DCC requires you to give those details correctly at the outset, and the policy calls for changes to be notified. If that does not happen, the insurer may reduce the payout under Article 7:930 DCC.
This is what people ask us most.
Rule of thumb: if you could turn the house upside down and it would fall out, it is contents. A sofa, a free-standing cupboard and curtains are contents. A fitted kitchen, the bathroom, the flooring, the boiler and sun blinds on the facade are buildings. If you rent the property, a kitchen you installed yourself does fall under the contents policy as a tenant's improvement.
You are then underinsured and the insurer pays proportionately: if the policy shows half the actual value, you receive roughly half even on a small claim. With a correctly completed value calculator a guarantee against underinsurance usually applies, as long as your situation has not changed materially since.
Up to a sub-limit set out in the policy conditions, and only while they are at home. Away from home, or above that maximum, there is no cover. You then insure jewellery, watches and collections separately on a valuables policy, where they are listed item by item with a description and a valued amount.
Usually not automatically. Belongings you store elsewhere fall outside the ordinary home cover, or are covered only up to a small amount. For that there is home contents insurance for storage. For a child living away from home there is often limited inclusion, for which student home contents insurance offers a wider solution.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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