Care liability
- Professional indemnity for care procedures
- AVB for injury and property damage
- Defence costs in a complaint or disciplinary case
Professional indemnity · Wkkgz · income
If you work as a self-employed professional in care, the centre of gravity lies in liability for your actions with clients. Alongside that, the obligations under the Wkkgz (the Dutch healthcare quality and complaints act) and your own income call for attention.
Deze pagina in het Nederlands: Verzekeringspakket voor zzp'ers in de zorg.
The calculator and the quote form below are in Dutch. Prefer to do this in English? Email info@finassverzekert. nl or call 072 - 509 24 56 and we will take it from there.
Work out for yourself what it would cost.
Enter your details; you will receive a proposal within one working day.
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
The core of a care package is liability cover for harm to a client. A procedure carried out incorrectly, an observation missed or a medication error leads to injury, and that is claimed against you (Article 6:162 of the Dutch Civil Code). Insurers offer a policy for this in which professional indemnity and public liability for care providers are combined; make sure that the reserved procedures you carry out are named in the described capacity.
The Wkkgz (the Dutch healthcare quality, complaints and disputes act) obliges you as a care provider to have a complaints procedure and to be affiliated to a recognised disputes body. That is not an insurance requirement, but a complaint does bring defence costs with it. Check whether your policy includes defence costs in complaints and disciplinary proceedings; that is not a given.
Around this sit legal expenses for contract and debt recovery disputes with care institutions or agencies, cover for your equipment and practice contents, cyber insurance for client data, and a provision for your income if you are unable to work.
Three blocks matching the work of a self-employed care provider.
Injury or harm to a client caused by your act or omission.
Your equipment, practice contents and the client data you process.
What happens if you cannot work or fall into dispute with a client.
What is covered
| Situation | Professional indemnity | Public and employers' liability |
|---|---|---|
| Injury to a client caused by a procedure carried out incorrectly | Yes | Provided that |
| A client trips over your bag during a home visit | No | Yes |
| Damage to furniture or flooring at the client's home | No | Provided that |
| Defence costs in a complaint or disciplinary case | Provided that | No |
| A disciplinary measure or fine imposed on you | No | No |
| Your own income if you fall ill for a long period | No | No |
What is actually covered is set out in the policy conditions and the insurance card (verzekeringskaart) that you receive before you take out cover.
Two points that are decisive in a claim or a complaint.
The cover follows your business activity: nurse, care worker, support worker or allied health professional, with or without reserved procedures. If you carry out procedures that are not named, or work without a valid registration or authorisation, a claim can fall outside the cover. If your work changes, report it; the duty of disclosure under Article 7:928 of the Dutch Civil Code applies when the policy is taken out, and a breach can reduce the payout or cause it to lapse (Article 7:930 of the Dutch Civil Code).
Excluded are, among others intent and wilful recklessness (Article 7:952 of the Dutch Civil Code), fines, disciplinary measures and penalty payments, and the refunding or redoing your own work. Harm arising from working without authorisation or outside your described capacity and claims from a dispute already known when the policy was taken out also remain at your own expense. Legal expenses cover has a waiting period. Report an incident as soon as reasonably possible (Article 7:941 of the Dutch Civil Code).
Insurers weigh these details differently. That is where your saving is.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
This is what people ask us most.
Not by law. The Wkkgz does require you to have a complaints procedure and to be affiliated to a recognised disputes body. Also, care institutions, placement agencies and professional associations almost always require professional indemnity and public liability insurance with a minimum sum insured in their terms. Without a policy schedule you often get no work.
Do not count on it. As a self-employed person you are not an employee, and the institution's policy usually covers only its own staff. Sometimes inclusion is arranged in the agreement; ask for that in writing. Without that confirmation you bear a claim yourself and need cover of your own.
Sometimes, but not as standard. Some care policies pay legal costs in a complaint or disciplinary case within a separate limit, others exclude it or offer it as a module. The measure itself, such as a reprimand or fine, is never paid. Check this point explicitly before you sign.
As a self-employed person you have no continued payment of wages. The options are disability insurance, a safety-net variant, a bread fund (broodfonds) or your own reserves. Watch the waiting period, the end age and the exclusion of conditions you already had when you took out the policy. Physically demanding care work counts in the underwriting and the pricing.
Request a quotation without obligation. We check the described capacity and the defence costs.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was written and checked by an adviser at Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
Verzekeringen:
/
Huis en gezin
Opstalverzekering
Inboedelverzekering
Aansprakelijkheid
Rechtsbijstand
Gezinsongevallen
Kostbaarheden
Zorgverzekering
/
Verkeer
Autoverzekering
Klassieker
Oldtimer
Bestelauto
Scooterverzekering
Motorverzekering
Kampeerauto
Caravan
Qaud/ trike/ mp3
Aanhangwagen
Scootmobiel/ Segway
Fietsverzekering
/
Recreatie
Kortlopende reis
Doorlopende reis
Annulering
Recreatiewoning/ chalet
Pleziervaartuig
Golfverzekering
Vakantiehuis
/
Verzekeringspakket
Particulieren verzekeringspakket
Exclusief-verzekeringspakket
/
Exclusieve-verzekeringen
Autoverzekering
Jachtverzekering
Opstalverzekering
Inboedelverzekering
Kostbaarheden
Verzekeringen:
/
Aansprakelijkheid en overige varia
Bedrijfsaansprakelijkheid
Beroepsaansprakelijkheid
Bestuurdersaansprakelijkheid
CAR-verzekering
Cyberverzekering
WEGAS/ WEGAM
Rechtsbijstand
Evenementen
/
Bedrijfsmiddelen
Bedrijfsschade
Geldverzekering
Opstalverzekering
Extra kosten
Milieuschade
Machinebreuk
Inventaris
Garageverzekering
/
Transport en zakenreis
Vervoer van eigen zaken
Goederentransport
Individuele zakenreis
Collectieve zakenreis
Container/ trailer
/
Verkeer
Personenauto
Bestelauto
Motor
Werkmaterieel
Aanhangwagen
Vrachtauto
Taxiverzekering
Oldtimer
Wagenpark
/
Ziekte en arbeidsongeschiktheid
Arbeidsongeschiktheid
Verzuimverzekering
/
pakketten
MKB-pakket
Verzekeringen:
/
Aansprakelijkheid en overige varia
Aansprakelijkheidsverzekering ZZP
Beroepsaansprakelijkheid ZZP
Bouw en Montage verzekering ZZP
Rechtsbijstandverzekering ZZP
/
Bedrijfsmiddelen
Inventaris- en Goederenverzekering ZZP
Eigen Vervoerverzekering ZZP
/
Pakketten
Verzekeringspakket ZZP
Verzekeringen:
/
Aansprakelijkheid en overige varia
Aansprakelijkheid VVE
Bestuurdersaansprakelijkheid VVE
Ongevallenverzekering VVE
Rechtsbijstandverzekering VVE
/
Bedrijfsmiddelen
Gebouwenverzekering VVE
Glasverzekering VVE
Milieuschadeverzekering VVE
Eigenaarsbelang vve opstalverzekering
Slapende vve opstalverzekering
VvE verzekering eigen huis
VvE inboedelverzekering
/
pakketten
VvE-pakket
Verzekeringen:
/
Aansprakelijkheid en overige varia
Aansprakelijkheid
Bestuurdersaansprakelijkheid
/
Bedrijfsmiddelen
Bedrijfsgebouwen
Glasverzekering
Glas kantoren/ flat en woonhuis in de verhuur
Verhuurde woonhuizen
Inventaris / Goederen / Huurdersbelang
Milieuschadeverzekering
/
Special
Studentenhuis
Kamerverhuur
Hotel
Horecapand
Kantoorpand
Grachtenhuis
Tweede woning
Vakantiewoning
Rijksmonument
Bedrijfsverzamelgebouw
Fundering
Beleggingspand
Loods
Garage
Finass Verzekert is een handelsnaam van Finass Advies B.V.
KvK-nummer 37131781
Maandag - Vrijdag: 09:00 - 17:00
We use cookies and similar technologies to improve your experience on our website.