Medical
- 24/7 emergency assistance centre
- Repatriation
- Above the Dutch rate
An employer who sends staff abroad keeps a duty of care that does not stop at the border and that no travel policy takes over.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
If you send employees abroad, you remain the employer. The duty of care under Article 7:658 of the Dutch Civil Code applies at a client's site in Poland or on a factory site in Turkey as well. Also, Article 7:611 of the Dutch Civil Code requires you to act as a good employer: where risks are known to you and not to the employee, preparation, instruction and a proper provision are called for.
Business travel insurance covers the costs the traveller incurs: treatment, assistance, transport home, luggage. What that policy does not do is take over your liability when an employee holds you responsible for having prepared him inadequately. That claim ends up with your liability cover, and for injury in traffic during working hours often with separate employer's cover for road users.
If your employee causes damage to a third party on site, you are, under Article 6:170 of the Dutch Civil Code, liable for it as the employer. That too falls outside the travel policy. Assess the three strands — the traveller's costs, liability towards the traveller, liability towards third parties: separately from each other.
We compare your travel insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
Costs and repatriation outside the Netherlands.
Business equipment is subject to sub-limits.
If the trip does not go ahead or is cut short.
What is covered
| Situation | Standard | With extension |
|---|---|---|
| Medical expenses outside the Netherlands | Yes | Yes |
| Repatriation in case of illness or accident | Yes | Yes |
| Business equipment and samples | Sometimes | Yes |
| Cancellation of the trip | No | Yes |
| Taking part in high-risk sports | No | Sometimes |
| Travel to an area with a negative travel advisory | No | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
After an accident abroad the question is not whether the trip was insured, but whether you complied with Article 7:658 of the Dutch Civil Code. Did you map the local risks, give instructions and check that they were followed? Keep that record. The burden of proof lies in principle with you as the employer: you have to show that you did what could reasonably be expected of you.
If an employee drives a hire car abroad for work and is injured, Article 7:611 of the Dutch Civil Code comes into play: a good employer is expected to make proper provision for that. Travel insurance pays the medical costs, but not your liability for the loss of earning capacity. For that, separate cover for employees as road users is needed.
If an engineer drops a device at a client's site, your company is liable under Article 6:170 of the Dutch Civil Code for the subordinate's mistake. The travel policy plays no part there. Your public and employers' liability insurance (AVB) does, but its area of cover then has to include the country where the job is. Check that before you let anyone work outside Europe.
Not covered under travel insurance are: compensation you owe to your own employee, liability for damage to third parties' property, and continued payment of wages and reintegration costs after absence. A trip to an area with negative travel advice also falls outside the cover, while your duty of care in fact becomes heavier there. Arrange separate insurance for those three items.
This is what people ask us most.
That depends on Article 7:658 of the Dutch Civil Code. You are liable unless you show that you complied with your duty of care, or that the loss results from intent or deliberate recklessness on the part of the employee. Recording which instructions you gave and what provisions were in place is therefore not a formality but your evidential position.
No. The travel policy pays the traveller's costs: treatment, assistance, transport home and luggage. If an employee holds you responsible on the basis of your duty of care, that is a liability claim. It belongs with your public and employers' liability insurance (AVB), and for traffic injury with specific employer's cover for road users.
Legally you cannot compel it, and in insurance terms it is unwise: virtually every travel policy excludes those destinations. Your duty of care meanwhile continues. If you go ahead, arrange separate cover with the insurer in advance and record in writing what you agreed with the employee.
Then you as the employer are liable under Article 6:170 DCC. The employee is protected internally by Article 7:661 DCC, except in cases of intent or deliberate recklessness. So the claim ends up with your public and employers' liability insurance (AVB); check that its area of cover includes the country in question.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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