Business contents
- At replacement value as new
- Fire, water and burglary
- Tenant's improvements separately
In a hair salon a large part of the sum insured sits in what you had installed yourself in a bare rented shell: wash units, pipework, mirror walls and lighting.
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The business contents of a hair salon consists of the chairs, wash units, dryer hoods, trolleys, till and waiting area. The goods are colouring products, shampoo and the products you sell. That is usually a modest amount. What really matters in a salon is the third item: the tenant's improvements, in other words the fit-out you paid for yourself.
Premises in a shopping street are almost always handed over bare. You had the suspended ceiling, the mirror walls, the floor, the extra circuits and the water and drainage connections for the wash units installed. Those installations do not fall under the owner's buildings insurance nor automatically under your business contents item. They belong on your policy as their own amount, and that amount must go up after every refit.
Outside the cover remain: breakage of glass and mirrors without a glass section, customers' coats and bags, gradual water damage from a blocked drain, discolouration and staining from colouring products, and wear and tear of chairs and floor. If you insure for too little, payment is proportionate and never more than the actual loss (Article 7:960 of the Dutch Civil Code).
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Business contents insurance
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
Machinery, equipment, furniture and fixed fittings.
Trading stock, raw materials and finished products.
What is excluded as standard.
What is covered
| Situation | Business contents | Goods |
|---|---|---|
| Fire and smoke damage | Yes | Yes |
| Burglary with signs of forced entry | Yes | Yes |
| Water damage from a burst pipe | Yes | Yes |
| Customers' property being worked on | No | No |
| Spoilage due to refrigeration failure | Sometimes | Sometimes |
| Wear and deferred maintenance | No | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
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Four points that make the difference between a policy that pays out and one that does not.
In a salon there is more money in the fit-out than in the loose business contents. The landlord insures the shell: walls, roof and floor slab. Everything you had installed afterwards is your interest and your risk. Put it on the policy as a separate amount, keep the invoices for the fit-out and raise the amount after a refit. If you do not, a fire is settled proportionately across the whole item.
Water heaters, mixer taps and the drains under the wash units are the most common loss pattern in a hair salon. Hair and product residues block drains. What then runs across the floor is the result of a blockage and that is usually excluded. A pipe that suddenly bursts is covered. If there is a home above or below you, the damage also runs in both directions.
Glass is everywhere in a salon: the frontage onto the street, mirror walls at every chair, glass partitions. On many property policies glass breakage is a separate section or a standalone glass insurance, and the definition differs per insurer. Ask expressly whether built-in mirror walls fall under glass or under tenant's improvements, because otherwise a gap opens up between those two descriptions.
Customers' coats, bags and phones are not your property. Discolouration of furniture or of clothing from colouring products is a gradual effect or a liability matter, not sudden damage to property; damage to a customer's clothing runs through your public and employers' liability insurance. Money in the till, wear and tear of chairs and floor, and equipment faults without an external cause also remain outside the cover.
This is what people ask us most.
Everything you as a tenant had fixed to the premises and which would stay behind when you leave: suspended ceiling, wall finishes, floor, lighting, extra electrical circuits and the water and drainage connections for the wash units. It is not part of the owner's buildings policy and it does not automatically fall under your business contents. Always ask whether it appears on the policy as a separate amount.
Glass breakage is usually a separate section or a standalone glass insurance. Panes in the frontage generally fall under it. For built-in mirror walls it differs per insurer: sometimes they count as glass, sometimes as tenant's improvements. Have it recorded which description applies, otherwise when a loss occurs both sections point at each other and you are left with the cost.
That depends on the cause. A pipe or joint that suddenly fails is an insured event. If the basin overflows because the drain slowly silted up with hair and product residues, that is a blockage and it is excluded in almost all conditions. Clean drains periodically and record it; where there is doubt about the cause, that helps in settling the claim.
That is not a matter for this insurance. Customers' clothing and bags are not your business assets. If you are held liable for, say, a bleach stain or a missing coat, that runs through your public and employers' liability insurance. Watch the care, custody and control provision there: items you took into your keeping may in fact be excluded. Ask how your policy deals with that.
Every situation is different. For these situations we have a separate page.
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Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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