Basic cover
- Injury to persons
- Property damage to third parties
- Employees included
- Retroactive cover (prior risk)
A mobility scooter is usually a disability vehicle and therefore not a motor vehicle subject to the WAM. The heart of this policy is making sure you are not left without transport.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
Start with the legal status of the vehicle. A mobility scooter designed for people with a disability and not exceeding the permitted speed is classed in the Netherlands as a disability vehicle. The insurance obligation of Article 2 of the Dutch Motor Insurance Liability Act (WAM) does not in principle apply to it. Your liability under Article 6:162 of the Dutch Civil Code does not disappear with it: if you hit a pedestrian, you are liable in the ordinary way, but the cover then runs through your personal liability insurance (AVP) or through the third-party liability module on this policy.
The claims are also different in character from those on a car or moped. They involve tipping over while taking a kerb, damage to the canopy and the steering, damp damage from being kept outdoors, theft from a communal storage room and problems with the battery. Almost everything happens within a few kilometres of the front door.
That makes roadside assistance and a replacement vehicle weigh more heavily here than on any other vehicle. Anyone who depends on a mobility scooter is, when it stops, literally stopped. We therefore compare Unigarant's cover above all on the assistance and on the waiting time for repairs.
We compare your moped insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your mobility scooter insurance. We show what Unigarant and other insurers offer within it.
On top of that to damage to third parties, employers' and product liability and damage during work at the client's premises.
The most complete cover. We compare the extended version from Unigarant with the market.
What is covered
| What we do | At Finass | Direct with Ansvar |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Provided it is declared |
| One point of contact for claims | Yes | Provided it is declared |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether Ansvar is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
What we do
| What we do | At Finass | Direct with Unigarant |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether Unigarant is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
Because a disability vehicle falls outside compulsory insurance, there is no automatic cover for damage to others. Many personal liability policies do include the use of a mobility scooter, but not all of them and not always without conditions. Check that before you take out, or leave out, the third-party liability module on this policy; duplicate cover is a waste and a gap is a problem.
Conditions generally require the mobility scooter to be kept in a locked space and locked when not in use. A communal storage room in a block of flats or a charging point in the hall of a care home is not always regarded as locked. If the vehicle is normally kept outdoors under a cover, theft cover is generally limited or falls away entirely.
A declining range through ageing is wear and is not paid. Damage through freezing, through being left outside for long periods or through charging with a charger other than the one supplied is generally excluded, as are the consequences of deferred maintenance. Have the vehicle charged indoors and keep the maintenance records. With battery damage that is the first thing a loss adjuster asks for.
The cover applies to the user named on the policy. If you let grandchildren or visitors take a ride, damage may fall outside the cover. Roadside assistance brings you home when you come to a halt and takes the vehicle to the repairer, but often applies only within the Netherlands and not abroad. A replacement vehicle during repairs is a separate module with most providers.
Retroactive cover (prior risk) Included for your staff during work.
This is what people ask us most.
Generally not, because as a disability vehicle a mobility scooter falls outside the insurance obligation of Article 2 of the Dutch Motor Insurance Liability Act (WAM). That does not mean you run no risk: you remain liable for damage to others under Article 6:162 of the Dutch Civil Code. So check whether your personal liability insurance expressly includes the use of the mobility scooter.
That depends on where your liability cover sits. If your personal liability insurance names the use of disability vehicles, the pedestrian's injury is paid from it. If that reference is missing, you need the third-party liability module on the mobility scooter policy. Without either, you bear the loss yourself, and injury claims mount up quickly.
For theft, usually not, or only to a limited extent. Insurers require it to be kept in a locked space, with the vehicle locked. Damage through damp, frost and prolonged exposure to the weather also falls outside the cover, because that is regarded as a gradual effect. If keeping it indoors is genuinely impossible, report that when you apply.
Only if that module is included in the cover. As standard, roadside assistance arranges for you to get home and for the vehicle to go to the repairer, but not for you to have a loan vehicle in the meantime. Because repair times can run on where parts have to be ordered, this module is often the most important choice for anyone who depends on the mobility scooter every day.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
Maandag- Vrijdag: 09:00- 17:00
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