The calculator and the quote form below are in Dutch. Prefer to do this in English? Email info@finassverzekert. nl or call 072 - 509 24 56 and we will take it from there.
Work out for yourself what it would cost.
Enter your details; you will receive a proposal within one working day.
We compare the offerings of several insurers
An adviser checks whether the cover suits your situation
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
In brief
This insurance is intended for organisations with staff or board members who work or travel in areas where kidnapping, extortion or wrongful detention occurs. The core of the product is not the money but the response service: when an incident is reported, a specialist crisis adviser is engaged who guides the negotiation and steers the organisation through the process.
Alongside ransom and its loss in transit, the cover normally pays the adviser's fee, continued salary during a disappearance, medical and psychological aftercare, travel and accommodation costs for the family, and legal assistance. Elements such as extortion without kidnapping and wrongful detention can often be switched on or off separately.
We compare the way this cover is set up at Hienfeld with that of other providers, looking above all at the scope of the response service, the confidentiality provision and the countries that are excluded. See also our page on business art insurance.
The structure of the cover in three parts, with an overview per situation below.
Basic cover
The basic cover insures the core of your kidnap and ransom insurance. We show what Hienfeld and other insurers offer within it.
Injury to persons
Property damage to third parties
Employees included
Retroactive cover (prior risk)
Extended cover
On top of that to damage to third parties, employers' and product liability and damage during work at the client's premises.
Employers' liability at the client's premises
Product liability
Agency workers, interns & volunteers
Care, custody and control (property in your care)
Complete package
The most complete cover. We compare Hienfeld's extended version with the market.
Environmental impairment (unforeseen, limited)
Retroactive cover (prior risk)
Higher sums insured
What we do
What we do
At Finass
Direct with Hienfeld
Comparison across several insurers
Yes
No
Advice based on your own situation
Yes
Sometimes
One point of contact for claims
Yes
Sometimes
Cancellation with your current insurer arranged
Yes
No
We determine whether Hienfeld is the best choice
Yes
No
Advice fees for you as a customer
No
No
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Where things go wrong in practice
Four points that make the difference between a policy that pays out and one that does not.
Confidentiality is a condition, not advice
Almost all policies in this segment provide that the existence of the cover may not become known outside a very small circle within the organisation. The reason is obvious: publicity increases the very risk the cover has to absorb. Breach of that provision can cost you the cover. So do not include the insurance in staff regulations, terms of employment, annual accounts or tender documents.
The response adviser first, only then a payment
The policy normally requires immediate notification through an emergency number and the engagement of the appointed crisis adviser before there is any negotiation or payment. Article 7:941 of the Dutch Civil Code requires notification in any event as soon as you know of the event. If you act on your own initiative and pay without the adviser, you risk the amount paid not being reimbursed, because the insurer has been unable to assess how matters were handled.
The duty of care as an employer stays with you
If you send staff to high-risk areas, the obligations under Article 7:658 of the Dutch Civil Code and the additional standard of Article 7:611 of the Dutch Civil Coderest on you: information, training, travel protocols and following official travel advice. Insurance does not take over that duty. It pays the costs of an incident, but it does not protect you against a claim from an employee who says you took insufficient measures.
What falls outside the cover
Excluded are incidents in which an insured, a family member or an employee is involved as an accomplice, and payments to parties covered by a sanctions or embargo regime. There is also no cover if the existence of the policy has been disclosed, and often none for travel to areas subject to negative travel advice without prior consultation. Earlier incidents or threats that were concealed affect the duty of disclosure when the policy is taken out.
Retroactive cover (prior risk)
Retroactive cover (prior risk) Included for your staff during work.
Defence & legal costs
What does your premium depend on?
Number of insured persons and their role. Board members and recognisable faces of the organisation weigh more heavily than operational staff.
Countries and regions. Where people work, travel and stay is the most important factor for this product.
Sector and visibility. Sectors seen as wealthy or politically sensitive are assessed differently.
Cover components chosen. Ransom, extortion without kidnapping and wrongful detention can be switched on or off separately.
Security and travel protocols. Recorded procedures, training and following travel advice work through into the acceptance.
History of incidents and threats. You must report earlier incidents or specific threats; they help determine whether and how the risk is accepted.
Insurers weigh these details differently. That is where your saving is.
How we arrange it
You request a quoteWe take stock of your situation, your risk and your wishes.
We compareseveral insurers, on premium as well as conditions.
You receive a proposalWith an explanation of the differences and the exclusions.
We arrange the switchIncluding cancellation, so there is no gap in cover.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
You call the emergency number given in the policy. The insurer engages the appointed crisis adviser, who contacts a previously named point of contact within your organisation and guides the rest of the process: communication, contact with the authorities and the family, and any negotiation. Paying or negotiating without that adviser puts the reimbursement at risk, even if the incident itself is covered.
May I tell people within the organisation that we have this cover?
Only within the very limited circle the policy allows. The confidentiality provision is a condition of cover, because publicity increases the risk. So do not put the insurance in staff regulations, terms of employment, annual accounts or tender documents. Agree in advance who the point of contact is and where the policy details and the emergency number can be found.
Does the cover also apply to family members travelling with staff?
That depends on the circle of insured persons you agree. In many arrangements partners travelling with staff and children living at home can be insured as well, and sometimes local staff too. This is an express choice that has to be stated on the policy. Also record what applies during private travel added on to a business trip, because there is often a boundary there.
Is extortion without kidnapping covered?
Only if that element is included. Threats of violence, of damage to property or of disclosure of data come under extortion and are usually a separate module. Wrongful detention by local authorities is a separate element as well. When taking out the policy, go through expressly which scenarios you do and do not want covered. It is not an all-in-one cover.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
