Medical
- 24/7 emergency assistance centre
- Repatriation
- Above the Dutch rate
In Asia it is rarely about the hospital bill and almost always about the distance to a hospital that can handle the treatment.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
Healthcare in Asia varies widely within a single country. In Singapore, Hong Kong or Bangkok there are clinics of a western standard. A few hundred kilometres away the nearest facility is a district hospital with no intensive care. The problem a policy has to solve here is therefore medical evacuation within the region: transport to a centre that is able to carry out the treatment, before there is any question of transport back to the Netherlands.
That intermediate step is a separate cost item alongside repatriation and is not in every policy. Ask explicitly whether medical evacuation within the region is insured and whether the emergency assistance centre has a network in the country concerned. For factory visits, inspections or fieldwork outside the major cities this is the decisive question.
Many Asian hospitals also settle payment in advance at the desk. Always have the traveller call the emergency assistance centre first for the payment guarantee. Compare this with the situation in Europe, where public systems set the tone.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
Costs and repatriation outside the Netherlands.
Business equipment is subject to sub-limits.
If the trip does not go ahead or is cut short.
What is covered
| Situation | Standard | With extension |
|---|---|---|
| Medical expenses outside the Netherlands | Yes | Yes |
| Repatriation in case of illness or accident | Yes | Yes |
| Business equipment and samples | Sometimes | Yes |
| Cancellation of the trip | No | Yes |
| Taking part in high-risk sports | No | Sometimes |
| Travel to an area with a negative travel advisory | No | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
Insurers weigh these details differently. That is where your saving is.
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Four points that make the difference between a policy that pays out and one that does not.
After a heart attack in an industrial area outside the city, the first move is not to the Netherlands but to the nearest hospital able to treat it, sometimes in a neighbouring country. That transport by helicopter or air ambulance is a cost item in its own right. Some policies pay only for transport back to the Netherlands and not for the intermediate step. Have this confirmed in writing before departure if you go outside the major cities.
Many private clinics in the region only start treatment after a deposit or after a guarantee has been issued. A traveller who produces his own credit card runs into the spending limit and has to justify the costs afterwards. So call the emergency assistance centre first: it issues the guarantee directly to the hospital and at the same time assesses whether the proposed treatment is medically necessary.
A hired scooter or motorcycle is in many Asian cities the quickest way to reach a client and at the same time the most common cause of injury. Almost all policies exclude riding without the valid licence for that vehicle, even where the hire company did not ask for it. Without a helmet or without the right licence category, cover for the injury lapses.
Not covered are: travel to areas subject to a negative travel advisory, which can change overnight after a typhoon or during political unrest; the cost of vaccinations, malaria prophylaxis and preventive medical checks before departure; and treatment of a condition that was known at the time of application and was not disclosed, as referred to in Article 7:928 of the Dutch Civil Code.
This is what people ask us most.
Evacuation is transport to the nearest hospital able to handle the treatment, possibly in a neighbouring country. Repatriation is medically supervised transport back to the Netherlands. In Asia evacuation often comes first, because the patient is not stable enough for a long flight. Check whether your policy covers both and not only the journey home.
No. Preventive care before departure falls outside every travel insurance. That is a matter for your health insurance or for your own business costs. It does count in a claim, though: if someone catches a disease for which a recommended vaccination was available and was not given, an insurer can call the cover into question.
Only if he holds the licence required in the Netherlands for that vehicle and observes the local rules, including the requirement to wear a helmet. Hire companies in the region often do not check that, but the insurer does when there is a claim. Without the right licence category, injury to the rider is usually refused.
That varies widely from country to country and area to area. In remote regions it can take hours before qualified transport is available. That is why it is not only the cover that matters but also the emergency assistance centre's network on the ground. Ask when applying which partners the insurer works with in the region.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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