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9,5/ Reviews

Business contents insurance for warehouses

In a warehouse the risk is determined not by value but by how goods are stored: stacking height, aisle width, sprinkler class and exactly what is in the racking.

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  • 9.5 customer rating for a new policy
  • AFM licence 12016589
  • Personal 072 - 509 24 56, weekdays 9–17

This page in another language: Nederlands

Work out for yourself what it would cost.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your activities
  • We arrange the switch, including cancellation

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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

  • Independent advice
  • Several insurers
  • Switching arranged
  • Help with claims

In brief

The business contents of a warehouse consists of racking, forklifts and reach trucks, conveyors, loading docks, order picking systems and the small office. The goods are the stock, and that item is almost always the largest amount on the policy here. It is also the amount that fluctuates most, because stock breathes with purchasing and the seasons.

For storage buildings, acceptance turns on the set-up. Insurers look at stacking height, at whether a sprinkler installation matches that height and the type of product, at fire compartments, at separate facilities for hazardous substances and at where forklift batteries are charged. If practice differs from what was declared, that affects Article 7:928 of the Dutch Civil Code and the sanction under Article 7:930 of the Dutch Civil Code.

Outside the cover remain: third-party goods you merely store, disappearance and stock discrepancies without signs of forced entry, self-heating and spontaneous combustion of the goods themselves, temperature damage without a separate section, and damage from incorrect stacking. For stock that is not yours, a separate arrangement is needed.

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What does business contents insurance cover for warehouses?

The structure of the cover in three parts, with an overview per situation below.

Your business assets

Business contents

Machinery, equipment, furniture and fixed fittings.

  • At replacement value as new
  • Fire, water and burglary
  • Tenant's improvements separately
Stock

Goods

Trading stock, raw materials and finished products.

  • Purchase value or cost price
  • Declare seasonal peaks
  • Spoilage as an extension
Optional

Extensions

What is excluded as standard.

  • Third-party property
  • Money and securities
  • Business interruption

What is covered

SituationBusiness contentsGoods
Fire and smoke damageYesYes
Burglary with signs of forced entryYesYes
Water damage from a burst pipeYesYes
Customers' property being worked onNoNo
Spoilage due to refrigeration failureSometimesSometimes
Wear and deferred maintenanceNoNo

This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.

What does your premium depend on?

  • Stacking height and type of racking. Height, aisle width and the construction of the racking drive both the fire and the collapse risk.
  • Sprinkler and fire detection system. Presence, design class and maintenance of the suppression and detection systems.
  • Nature of the goods stored. Plastics, aerosols, electronics or foodstuffs are each assessed differently.
  • Compartmentation and neighbouring premises. Fire separations inside the building and the distance to neighbouring businesses.
  • Charging of forklift batteries. The place and set-up of the charging station are a fixed part of acceptance.
  • Level and fluctuation of the stock. The peak value, the declaration arrangement and the excess chosen per event.

Insurers weigh these details differently. That is where your saving is.

How we arrange it

  1. You request a quoteWe take stock of your situation, your risk and your wishes.
  2. We compareseveral insurers, on premium as well as conditions.
  3. You receive a proposalWith an explanation of the differences and the exclusions.
  4. We arrange the switchIncluding cancellation, so there is no gap in cover.

Request a quote

Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

Independent

We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

One fixed adviser

You call or email someone who knows your file. No menu options, no changing call centres.

Switching without hassle

We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

9.5New policy
9.8Claims handling

Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.

View the reviews at NH1816 · all reviews on our site

Where things go wrong in practice

Four points that make the difference between a policy that pays out and one that does not.

The sprinkler system must match the stacking height

A suppression system is designed for a particular stacking height and a particular type of goods. If you stack higher, switch from wooden pallets to plastic, or add aerosols or batteries to your range, that design no longer fits. Report such changes in advance. If you do not and it turns out after a fire that the installation was never adequate, the duty of disclosure at inception comes into play after all.

Impact by a forklift

The most common loss in a warehouse is not a fire but a reach truck hitting an upright. Damaged racking can collapse completely, taking the stock with it. Whether that falls under your policy depends on the form of cover chosen: on a policy naming only fire, storm, water and burglary, impact does not fall under it. An extended form covering external perils does.

Stock that breathes

A warehouse has peaks around purchasing moments and seasons. A sum insured based on the annual average means underinsurance at the highest point, and then every claim is settled proportionately. So work with a stock clause under which you declare the position periodically, or have the amount matched to the peak. Also discuss what happens to goods temporarily standing outside or in a rented unit.

What is not included

Goods you store for someone else are not your own property; you have them in your care and that is excluded on the public and employers' liability insurance. Also outside the cover remain: disappearance without signs of forced entry, stock discrepancies at the count, self-heating and spontaneous combustion, damage from incorrect stacking and wear and tear of handling equipment. For stock in transit, a transit cover needed.

Frequently asked questions

This is what people ask us most.

Are customers' goods that I store included?

Not under the ordinary goods item. That covers your own stock. What you keep for someone else is in your care, custody and control, and your liability insurance usually excludes that. If you store for third parties on a structural basis, you need a separate section with a limit matching the maximum value held with you at any one time, and arrangements about liability in the storage contract.

What if my stock fluctuates sharply?

Then do not insure on the annual average. At the highest point you would be underinsured and every claim, even a small one, would be settled proportionately. Work with a stock clause under which you declare the actual position periodically, or set the sum insured to the peak. Also report one-off spikes, for example a large purchase for a promotion period, in advance.

A forklift hit a racking unit. Is that covered?

That depends on the form of cover. A policy covering only fire, storm, water and burglary does not pay for impact. An extended form covering external perils usually does. Also look at the liability side: if the forklift travels on public ground, the compulsory insurance requirement in Article 2 WAM applies and separate plant and machinery cover is needed.

Do I have to report that I have started stacking higher?

Yes. Stacking height is an acceptance detail, because the suppression system is designed around it. The same applies to a change in the type of goods or the use of different pallets. Report it in writing before you make the change. If you do not, the insurer can rely on Articles 7:928 and 7:930 of the Dutch Civil Code when you claim and reduce or refuse payment.

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Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.

About our service

Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.

You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.

This page was compiled by Finass Verzekert (LinkedIn). Last updated on .

The information on this page is general in nature and is not personal advice.