Basic cover
- Luggage & travel documents abroad
- SOS emergency assistance centre
- Money & payment cards while travelling
- Help in case of illness or accident
Cancellation insurance through OOM
Anyone booking a trip that depends on a visa, a residence permit or a posting rarely cancels for medical reasons; and it is precisely those paperwork grounds that are not on the standard list.
- several insurers compared objectively
- 9.5 customer rating for a new policy
- AFM licence 12016589
- Personal 072 - 509 24 56, weekdays 9–17
This page in another language: Nederlands
Work out for yourself what it would cost.
Enter your details; you will receive a proposal within one working day.
- We compare the offerings of several insurers
- An adviser checks whether the cover suits your situation
- We arrange the switch, including cancellation
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
- Independent advice
- Several insurers
- Switching arranged
- Help with claims
In brief
With ordinary cancellation insurance the risk lies in illness, death and unemployment. With international travel that shifts: the trip does not go ahead because a visa is refused, because a residence permit is not granted in time, because a posting is called off or because a relative does not obtain an entry permit. Whether that is covered depends entirely on whether the ground is set out in so many words in the conditions.
The second difference lies in the policyholder. Most Dutch cancellation policies require an address in the Netherlands. If you live abroad and book a trip to the Netherlands or to your country of origin, you fall outside that description. Products for international residence do not impose that requirement and are designed for this situation.
With this product we therefore look first at who is booking and from where, and only then at the premium. If you are travelling to the Netherlands to visit family, also look at the insurance for visitors with a Schengen visa, because that provides the medical cover which cancellation insurance precisely does not.
Independent, personal, sorted quickly
We compare your cancellation insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Through Finass or direct with OOM Verzekeringen?
The structure of the cover in three parts, with an overview per situation below.
Extended cover
On top of that to medical assistance, also luggage, accidents, legal expenses and (optionally) winter sports.
- Luggage & travel documents
- Money & payment cards while travelling
- Travel legal expenses cover
- Money & payment card insurance
Complete package
The most complete cover. We compare OOM's extended version with the market.
- Replacement transport
- Cancellation can be included
- Special sports
- Higher luggage cover
What is covered
| Situation | Basic | With winter sports module |
|---|---|---|
| Theft of luggage from a locked space | Provided that | Provided that |
| Repatriation after an accident | Yes | Yes |
| Medical expenses abroad | Provided that | Provided that |
| Damage to or theft of hired ski equipment | No | Yes |
| An accident while skiing off-piste | No | Provided that |
| A trip to an area with a negative travel advisory | No | No |
Travel insurance reimburses medical expenses as a supplement to your health insurance, not as a replacement for it. Winter sports and special sports are excluded as standard and require a separate module. A negative travel advisory from the Ministry of Foreign Affairs generally excludes cover for that area; report a claim as soon as reasonably possible (7:941 DCC).
What we do
| What we do | At Finass | Direct with OOM Verzekeringen |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether OOM Verzekeringen is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
What does your premium depend on?
- Level of the trip cost booked. The premium is calculated on the amount you do not get back from the carrier and the accommodation if you cancel.
- Country of departure. The country where you live or travel from determines acceptance and the chance of a document-related cancellation.
- Reason for the trip. Visiting family, study, work or a permanent move each carry a different cancellation risk.
- Whether visa grounds are included. Cover for a refused visa or a residence permit that fails to arrive is an extension with its own rate.
- Number of people booked. All travelling companions on the same booking count, even where the reason for cancelling lies with one of them.
- Length of trip and booking horizon. The longer the period between booking and departure, the more can change in the meantime.
Insurers weigh these details differently. That is where your saving is.
How we arrange it
- You request a quoteWe take stock of your situation, your risk and your wishes.
- We compareseveral insurers, on premium as well as conditions.
- You receive a proposalWith an explanation of the differences and the exclusions.
- We arrange the switchIncluding cancellation, so there is no gap in cover.
Why arrange it through Finass Verzekert?
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
Independent
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
One fixed adviser
You call or email someone who knows your file. No menu options, no changing call centres.
Switching without hassle
We cancel your old policy and align the start date, so you are never a day without cover.
Help with claims
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
9.5New policy
9.8Claims handling
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Where things go wrong in practice
Four points that make the difference between a policy that pays out and one that does not.
A refused visa is only covered if it is stated
A refused visa application is the most common reason for this group to cancel, but it is not a standard ground. Where the cover does exist, conditions apply: the application must have been submitted in time and in full, and you must be able to produce the written refusal. Anyone who applies too late, forgets documents or conceals an earlier refusal receives no payment, however reasonable the refusal may otherwise be.
A posting that does not go ahead
Secondments and transfers are regularly postponed or cancelled after flights and temporary accommodation have already been booked. Whether the costs are then insured depends on the wording: some policies name the unexpected lapse of an employment contract or posting as a ground, others limit themselves to involuntary redundancy. Ask your employer as well what the posting scheme itself reimburses; insuring the same risk twice serves no purpose here.
Your country of residence determines whether you are insurable
A regular cancellation policy requires registration in the Netherlands. If you have deregistered or live permanently elsewhere, that policy is not an option and a product for international residence is the right route. The insurer will ask about your country of residence, the reason for the trip and the expected length of stay. Those details determine both acceptance and the rate.
What is excluded
Not covered are circumstances that were already known when you booked, such as proceedings under way or an application refused earlier. That follows from the duty of disclosure under Article 7:928 of the Dutch Civil Code. Negative travel advice, an epidemic, the bankruptcy of an airline and simply changed plans do not give cover either. Report a cancellation immediately: Article 7:941 of the Dutch Civil Code attaches consequences to late notification.
Worldwide assistance
Cancellation
Frequently asked questions
This is what people ask us most.
Is a refused visa an insured reason for cancelling?
Only if the conditions expressly name that ground. Where they do, it is checked whether you submitted the application in time and in full and whether you can produce the refusal in writing. An application submitted too late, or one that failed because documents were missing, does not qualify for payment. So check this point before you book.
I do not live in the Netherlands. Can I take out this insurance?
With products for international residence you can. That is precisely what sets them apart from regular Dutch cancellation policies, which require registration in the Dutch personal records database. The insurer will ask about your country of residence and the nature of the trip. Some countries and regions are excluded, so acceptance is not a matter of course in every case.
My relative who was going to visit has been refused a visa. Who can cancel?
That depends on who took out the policy and whose name the booking is in. If the visitor is the policyholder, he can claim his own trip cost. If you paid for the tickets as host without being insured yourself, you are left empty-handed. So have the insurance taken out by the person actually making the trip.
My posting is not going ahead. Are the tickets I booked covered?
Only if the lapse of a posting or employment contract is named as a ground for cancellation in the conditions. Many policies limit themselves to involuntary redundancy and do not mention the postponement of a secondment. Also check what your employer reimburses: under many posting schemes travel and removal costs are for the employer's account, and insurance is then unnecessary.
Every situation is different. For these situations we have a separate page.
Read more
Within Annuleringsverzekering
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Ready to compare?
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
About our service
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.