Liability
- Damage to third parties
- Employers' liability
- Care, custody and control as an extension
In accident repair, flammable materials and customers' vehicles stand side by side under the same roof for weeks.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
The paint shop determines your acceptance. Paint, thinners and cleaners are flammable, so are their vapours, and drying takes place under heat. Insurers therefore include clauses on the spray booth, the extraction system, periodic inspection and the separate storage of solvents with a maximum quantity. Keep the booth's inspection reports; they are the first thing requested after a fire.
The second feature of accident repair is waiting time. Vehicles wait for parts, for the insurer's approval or for a loss adjuster's inspection, and in the meantime they stand in your building or on your site. All that time you have them in your in your care. The limit must match the amount of vehicle value present at the busiest moment, including whatever stands outside the gate.
The work is changing as well. Bumpers, windscreens and mirrors carry radar and camera sensors that have to be recalibrated after repair. An error there only comes to light at the next emergency stop. We include that as a separate activity when building your garage insurance.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
AVB for property damage and injury, BAV for professional errors.
Business contents, goods and lost turnover during downtime.
Sickness absence, accidents and the traffic risk.
What is covered
| Situation | AVB | BAV | Cyber |
|---|---|---|---|
| Injury to a visitor or customer | Yes | No | No |
| Damage to a client's property | Sometimes | No | No |
| Financial loss caused by an advisory or calculation error | No | Yes | No |
| Downtime after a ransomware attack | No | No | Yes |
| Data breach involving personal data | No | Sometimes | Yes |
| Damage to property in your care | No | No | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
The policy schedule sets requirements for the spray booth, for the operation and maintenance of the extraction system and for the separate, fire-resisting storage of paint and solvents, with a maximum in litres. If you work above that maximum or keep the store in the workshop, you are departing from the situation declared. Keep inspection reports and maintenance invoices; after a fire they are your only evidence of compliance.
Vehicles waiting for parts often stand outside, sometimes for weeks. They still belong to your customer and are in your care, but the outdoor site is a separate risk item: hail, storm, vandalism and theft of catalytic converters or parts. State how much vehicle value stands outside at most and whether the site is fenced, lit and covered by cameras; otherwise the limit is calculated on the indoor space alone.
After a bumper, windscreen or mirror is repaired, the radar and camera have to be realigned. If that calibration is out, an emergency braking assistant or lane assist works incorrectly and causes consequential damage that has nothing to do with panel work. You are then acting carelessly within the meaning of Article 6:162 of the Dutch Civil Code. Record for each vehicle which calibration was carried out, with what equipment and to which manufacturer's procedure.
Courtesy cars are motor vehicles and therefore fall outside the liability section. The compulsory cover of Article 2 WAM applies to them. Changing, often unknown drivers make the claims experience erratic. For each issue, record the driver, the driving licence, the mileage and the excess, and check whether young drivers are permitted under the policy conditions.
This is what people ask us most.
Only if the outdoor site has been declared as a storage location and falls within the care, custody and control limit. Insurers often impose requirements on fencing, lighting and camera surveillance. Because waiting times for parts can grow, there are sometimes weeks when more value stands outside than inside. Have the limit calculated on that peak and not on the annual average.
As a rule the inspection reports for the spray booth, the maintenance history of the extraction system and the record of quantities of paint and solvents stored. Those documents show whether you complied with the clauses on the policy schedule. If you cannot produce them, a dispute about compliance arises and the payment can be reduced.
Not on liability or fire insurance. Contamination of soil, water or air and the remediation costs that follow belong to environmental damage insurance. That is a separate policy with its own limit and its own conditions on drip trays and liquid-tight floors. Without that policy you bear the remediation costs yourself.
You are, if the calibration formed part of your instructions and was not carried out to the manufacturer's procedure. The consequential damage from a driver assistance system that works incorrectly can be considerable and falls under the liability cover in principle. Carrying out the calibration again is putting your own work right and remains for your own account.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
Maandag- Vrijdag: 09:00- 17:00
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