Liability
- Damage to third parties
- Employers' liability
- Care, custody and control as an extension
Advice · scope · limitation
A consultant delivers a judgement, and the loss only arises once the client has put money behind it.
Deze pagina in het Nederlands: Aansprakelijkheid voor consultants.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
The criticism of a consultant is rarely that the advice was wrong. It is that too little was investigated, that an assumption was not tested or that there was no warning about a risk the adviser should have seen. The loss is then a decision that turned out badly: an investment, a reorganisation, a choice of system. Nothing is broken; that is pure financial loss and it falls outside public and employers' liability insurance.
Against that stands a second feature: your fee bears no relation to the size of the decision that follows it. That is why contractual limitation of liability, usually to the contract sum or a multiple of it, is the norm in this sector. Such a limitation only works if the terms were demonstrably supplied before or when the agreement was concluded and your quotation refers to them expressly.
If you work as an interim within the client's organisation, the picture changes. A line of instruction arises, and when there is a loss the question is under whose direction you were acting. For non-subordinates you engage for your own assignment, Article 6:171 of the Dutch Civil Code. See also liability for engineers, where the advice translates into a physical structure.
The structure of the cover in three parts, with an overview per situation below.
AVB for property damage and injury, BAV for professional errors.
Business contents, goods and lost turnover during downtime.
Sickness absence, accidents and the traffic risk.
What is covered
| Situation | AVB | BAV | Cyber |
|---|---|---|---|
| Injury to a visitor or customer | Yes | No | No |
| Damage to a client's property | Sometimes | No | No |
| Financial loss caused by an advisory or calculation error | No | Yes | No |
| Downtime after a ransomware attack | No | No | Yes |
| Data breach involving personal data | No | Sometimes | Yes |
| Damage to property in your care | No | No | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
Four points that make the difference between a policy that pays out and one that does not.
An adviser may rely on what the client supplies, but not without limit. If you see a figure that cannot be right or an assumption that carries the whole model, you should point that out. State in your report which data you received from the client, which you did not verify and which risks you identified. That passage is often decisive when a claim arises.
Limit your liability to an amount in proportion to your fee, and make sure your terms were handed over before or when the assignment was taken on. If the client sends their own purchasing terms and you do not expressly reject them, theirs may apply. A reference at the bottom of an invoice is too late. That comes after the contract is concluded.
If you work under the client's day-to-day direction, the question of who carries the mistake is different from a classic advisory assignment. Set out in the agreement whether you are the contractor and who gives instructions. If you engage a specialist yourself for your assignment, you remain answerable to the client under Article 6:171 of the Dutch Civil Code. So check that the specialist is insured themselves.
Excluded are: guarantees and penalty clauses under which you take on more than the law imposes, because that is an obligation of your own; refunding or waiving your fee and carrying out the assignment again; claims arising from circumstances you already knew of when applying for the insurance, given the duty of disclosure in Article 7:928 of the Dutch Civil Code; and anything done intentionally.
Insurers weigh these details differently. That is where your saving is.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
This is what people ask us most.
No. You have an obligation of effort, not of result. Liability only arises if you did not act as a reasonably competent adviser would: a wrong calculation, an untested assumption or a risk you did not mention. A decision that disappoints while your analysis was sound and complete is the client's business risk and not a professional mistake.
Not automatically. If both parties refer to their own terms, in principle those of the party that referred to them first apply, unless the other expressly rejects the other set. So do that expressly and in writing when you issue the quotation. Otherwise you end up with purchasing terms that often widen your liability.
Towards your client you remain answerable. For the mistakes of non-subordinates you engage for your business, Article 6:171 of the Dutch Civil Code applies. You can then try to recover the loss from that specialist. So check before you start that they have their own professional indemnity cover with a limit that matches the assignment, and record the division of roles in writing.
That depends on the start date and the retroactive date agreed. Mistakes made before that date are only covered if run-in cover is included. Importantly: circumstances you already knew of on application that could lead to a claim have to be disclosed. If you do not disclose them, the insurer can rely on Articles 7:928 and 7:930 of the Dutch Civil Code.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was written and checked by an adviser at Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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