Basic cover
- Injury to persons
- Property damage to third parties
- Employees included
- Retroactive cover (prior risk)
Bicycle insurance through NH1816
A bicycle claim almost always comes down to two questions: which lock was fitted and where was the bicycle, and with an electric bicycle the battery is a third question.
- several insurers compared objectively
- 9.5 customer rating for a new policy
- AFM licence 12016589
- Personal 072 - 509 24 56, weekdays 9–17
This page in another language: Nederlands
Work out for yourself what it would cost.
Enter your details; you will receive a proposal within one working day.
- We compare the offerings of several insurers
- An adviser checks whether the cover suits your situation
- We arrange the switch, including cancellation
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
- Independent advice
- Several insurers
- Switching arranged
- Help with claims
In brief
Bicycle insurance (fietsverzekering) covers the bicycle itself: theft and, depending on the version chosen, damage to the machine. What it does not cover is liability if you hit a pedestrian with that bicycle. That runs through personal liability insurance (AVP) and through Article 6:162 of the Dutch Civil Code. So they are two different policies, for two different kinds of loss.
Because it is an indemnity insurance, the principle of indemnity under Article 7:960 of the Dutch Civil Codeapplies: you do not receive more than the bicycle was worth. Most policies pay the replacement value as new for a period stated in the policy conditions after purchase, and the depreciated value after that. For an electric bicycle or cargo bike that is a few years old, that makes a considerable difference.
Finally, pay attention to the category of your machine. A speed pedelec is legally not a bicycle but a moped, which must be registered and must have liability insurance under Article 2 of the Dutch Motor Insurance Liability Act (WAM). Such a vehicle does not belong on a bicycle policy. We check that in advance, so that you are not riding around with a policy that does not recognise the vehicle.
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We compare your bicycle insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Through Finass or direct with NH1816?
The structure of the cover in three parts, with an overview per situation below.
Extended cover
On top of that to damage to third parties, employers' and product liability and damage during work at the client's premises.
- Employers' liability at the client's premises
- Product liability
- Agency workers, interns & volunteers
- Care, custody and control (property in your care)
Complete package
The most complete cover. We compare NH1816's extended version with the market.
- Environmental impairment (unforeseen, limited)
- Retroactive cover (prior risk)
- Higher sums insured
What is covered
| Situation | Theft cover | Comprehensive |
|---|---|---|
| Theft away from home, locked with the prescribed lock | Yes | Yes |
| Theft from a locked shed or store | Provided that | Provided that |
| Vandalism to the bicycle while parked | Provided that | Yes |
| Fall or collision damage to the frame | No | Yes |
| Damage to or theft of the removable battery | Provided that | Provided that |
| Wear to tyres, brakes and the chain | No | No |
An ordinary bicycle and an electric bicycle up to 25 km/h are not motor vehicles: there is no third-party liability requirement, and damage you cause to others with one falls under your personal liability insurance (AVP). A speed pedelec is a motor vehicle and does need its own third-party liability insurance (Article 2 WAM). Almost every policy requires an approved lock and that you keep both keys.
What we do
| What we do | At Finass | Direct with NH1816 |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether NH1816 is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
What does your premium depend on?
- Type of machine. A city bike, an electric bicycle, a cargo bike and a racing bike each represent a different theft risk.
- Purchase value and year of manufacture. The replacement value as new is the basis for calculation. The year of manufacture determines whether the new-for-old arrangement still applies.
- Postcode where the vehicle is kept. Theft figures differ widely by area, and the address where the bicycle is kept at night counts in that.
- Type of cover chosen. Theft only is cheaper than cover that also pays for damage from falls, collisions and vandalism.
- Lock and security. An approved lock is often a condition of acceptance; extra security or a track-and-trace system can earn a discount.
- Excess. A higher excess per event brings the premium down, but it hits you precisely on the smaller claims.
Insurers weigh these details differently. That is where your saving is.
How we arrange it
- You request a quoteWe take stock of your situation, your risk and your wishes.
- We compareseveral insurers, on premium as well as conditions.
- You receive a proposalWith an explanation of the differences and the exclusions.
- We arrange the switchIncluding cancellation, so there is no gap in cover.
Why arrange it through Finass Verzekert?
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
Independent
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
One fixed adviser
You call or email someone who knows your file. No menu options, no changing call centres.
Switching without hassle
We cancel your old policy and align the start date, so you are never a day without cover.
Help with claims
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
9.5New policy
9.8Claims handling
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Where things go wrong in practice
Four points that make the difference between a policy that pays out and one that does not.
The lock determines whether theft is paid for
Almost every policy requires an approved lock, usually with the ART mark, and for more expensive bicycles that the bicycle is secured to a fixed object. After a theft you must report it to the police and hand in all the keys supplied with the bicycle. If a key is missing or you cannot produce the lock, the discussion is no longer about the bicycle but about whether the security requirement has been met.
Where the bicycle was and at what time
Many policy conditions distinguish theft during the day from theft during the night, and then require the machine to be in properly locked premises. A communal bicycle store in a block of flats does not always count as such, and nor does a garden behind a gate. Anyone who habitually leaves the bicycle outside would do well to declare that situation in advance rather than explain it afterwards.
The battery is a chapter of its own
Theft of or damage to the battery is usually covered, but a decline in capacity is not: that is wear and tear. Punctures, scratches, a worn chain and loss of value after a repair are also not covered. A fire that starts while charging indoors is more likely to fall under your home contents or buildings insurance than under the bicycle policy, because the damage is then to the building and the contents.
Speed pedelecs and fat bikes work out differently
A speed pedelec is a moped: registration, compulsory insurance under Article 2 of the Dutch Motor Insurance Liability Act (WAM) and a helmet requirement. Bicycle insurance does not cover that vehicle. The same applies to tuned or non-compliant electric bicycles: if the machine does not fall within the description in the policy conditions, there is no cover for theft or damage, however promptly the premium has been paid.
Retroactive cover (prior risk)
Retroactive cover (prior risk) Included for your staff during work.
Defence & legal costs
Frequently asked questions
This is what people ask us most.
What if I have lost one of the keys?
Then it becomes difficult. After a theft, insurers ask for all the original keys in order to rule out that the bicycle was ridden away with a key. If one is missing, payment may be refused or reduced. If you lose a key, report it straight away and have the lock replaced; that is considerably cheaper than a rejected theft claim.
Is my e-bike covered against theft from the communal store?
That depends on how the policy conditions describe locked premises. A store to which all the residents have a key is not regarded by some insurers as properly locked. There is often the further requirement that the bicycle is locked inside those premises too, preferably secured to a rack. So always lock it, even indoors.
Will the insurance pay for a new battery if the range declines?
No. Loss of battery capacity is wear and tear through normal use and that is excluded on every bicycle policy. What is covered is theft of the battery or damage from an external event, such as a fall or vandalism. For declining performance you have to rely on the supplier's manufacturer warranty.
Do I need this alongside my home contents insurance?
Home contents insurance usually only covers a bicycle against theft from the home or from a locked outbuilding, and up to a limited amount. Theft at the station, at school or outside the shop falls outside it, and that is precisely where most bicycles disappear. With a more expensive electric bicycle, the separate policy is therefore rarely superfluous.
Every situation is different. For these situations we have a separate page.
Read more
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Ready to compare?
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
About our service
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.