Modules
- Debt collection
- Contracts and suppliers
- Employment law and staff
- Administrative law and permits
In a beauty salon most disputes revolve around equipment: what the supplier promised, what the lease requires and what the regulator makes of it.
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Equipment is the main source of conflict here. An IPL, laser or skin improvement device is a substantial investment, often bought on instalments or on lease. If it does not deliver what was promised, breaks down repeatedly or the training and aftercare turn out not to be arranged, you have a contractual dispute with the supplier. That falls under the contracts and supply module.
Note the difference between purchase and lease. With a lease the payment obligation is separate from whether the device works: you cannot simply stop paying because the machine is standing idle. The dispute with the supplier and the dispute with the leasing company are two separate files, sometimes with two different opponents.
The third line is supervision and enforcement: local authority rules for certain treatments and supervision of cosmetic products and equipment lead to decisions you can object to. That calls for the administrative law module. Injury to a client does not belong here but with the liability insurance.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The sections that suit your business.
Legal assistance and legal costs, not compensation for loss.
Where the cover stops.
What is covered
| Situation | Covered |
|---|---|
| Collection of an unpaid invoice | Sometimes |
| A dispute with a supplier over delivery | Yes |
| A dismissal case or employment dispute | Sometimes |
| An objection to a permit decision | Sometimes |
| A dispute that was already running when you took out cover | No |
| Tax proceedings without that module | No |
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
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Four points that make the difference between a policy that pays out and one that does not.
A device that does not do what was promised is legally a matter of non-conformity. You can claim repair, replacement or cancellation, but what exactly was promised has to be established. Keep the quotation, the specification, the record of the demonstration and all correspondence about faults. The insurer assesses in advance whether the case is viable; a claim resting only on oral assurances is rarely taken on.
Under a finance lease or hire purchase the payment obligation towards the leasing company continues, even if the device is standing idle. If you stop paying to put pressure on the supplier, you are in default yourself and your position in both files changes. Conduct the discussion about the defect with the supplier and the discussion about the instalments with the leasing company separately, and have your lawyer watch both lines at once.
A client who is dissatisfied with the result and does not want to pay the bill is conducting a dispute: legal expenses. A client with a burn, pigment damage or an allergic reaction brings a claim under Article 6:162 of the Dutch Civil Code: liability. If the cause lies in a defective device or product, you can approach the producer under Article 6:185 DCC. If in doubt, report a file to both insurers.
Certain treatments are subject to local authority rules or hygiene requirements, and cosmetic products and equipment are supervised. An inspection can end in an instruction, an order subject to a penalty or a ban on offering a treatment. An objection and appeal against that fall under the administrative law module, which is not included as standard. Without that module you bear the cost of such a process entirely yourself.
A dispute that was already running or was foreseeable when you took out the policy is excluded, even after the waiting period and even if you switch to another insurer. So take out the policy while things are calm. This is very much an insurance you have before you need it.
This is what people ask us most.
With the contracts and supply module, usually yes. It is a matter of non-conformity. What is decisive is what can be shown to have been promised. Keep the quotation, the technical specification, the record of the demonstration and all reports of faults. If your position rests only on oral assurances, the insurer can refuse the case for lack of a reasonable prospect of success.
Not just like that. Under a finance lease or hire purchase the payment obligation towards the leasing company continues, even if the machine is standing idle. If you stop paying, you are in default yourself and weaken your position in both files. Conduct the dispute about the defect with the supplier and the dispute about the instalments separately with the leasing company.
The liability insurance. Personal injury is a claim under Article 6:162 of the Dutch Civil Code and legal expenses insurance pays no compensation. If the cause turns out to lie in the device or in a product, you can approach the producer under Article 6:185 DCC. That recovery line can run through your legal expenses policy.
Only with the administrative law module. An inspection of hygiene or of the offering of certain treatments can end in an instruction, an order subject to a penalty or a ban. An objection and appeal against that are not insured without that module. Check on your policy schedule whether administrative law is included before you enter such a process.
Every situation is different. For these situations we have a separate page.
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Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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