Business operations
- Contracts and deliveries
- Collecting your invoices
- A dispute with a supplier
This page explains which modules a hospitality policy is built up from and which of them you need. For your specific type of business the details are on a separate page.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
Business legal expenses insurance is not a single cover but a set of modules you switch on or off one by one. In hospitality there are five: employment law, tenancy law, contracts and suppliers, debt collection, and administrative law for licences. Which combination you need depends on the type of business. This page is the signpost; the detail differs per business.
For a bar administrative law is the most important module, because trading depends on a licence. For a restaurant it is about suppliers and about food safety supervision. For a hotel the contracts with booking platforms and the cover abroad are decisive.
What none of these modules does: pay a fine or penalty payment, take on a dispute already running at the start, handle a case below the minimum interest or within the waiting period, or act in a conflict between partners or shareholders.
We compare your legal expenses insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Get coveredThe structure of the cover in three parts, with an overview per situation below.
The disputes that arise from running a business itself.
What you add separately.
What the policy will not take on.
What is covered
| Situation | Basic module | With extension |
|---|---|---|
| Dispute with a client about work delivered | Yes | Yes |
| Collection of an unpaid invoice | Provided that | Yes |
| Employment dispute with an employee | No | Yes |
| Dispute with the landlord of your business premises | No | Yes |
| Tax dispute with the Belastingdienst (the Dutch tax authority) | No | Provided that |
| A dispute that was already running before the start date | No | No |
Business legal expenses insurance has a waiting period and a threshold: a case is not taken on below a certain financial interest. Employment law, tenancy law and tax law are usually in separate modules. In legal proceedings you have a free choice of lawyer. A dispute whose cause already existed when the policy was taken out is excluded.
This overview is general in nature and is not personal advice. What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) of the insurer; you receive both before you take out cover. Taking out cover without advice? Then read what execution only means for you.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
Hospitality works with on-call staff, seasonal workers and many short contracts. Disputes are about the chain rule, payment for hours, sickness reporting during the season and summary dismissal. That is the standard module on almost every policy, but watch the waiting period: a conflict already running when the policy was taken out falls outside the cover, even if the employee's letter only arrives later.
Hospitality premises fall under the business space regime with its own periods for notice, substitution of tenant and rent review. Disputes about that concern your location and therefore your whole business. Many business policies offer tenancy law only as an extension, or exclude rent review. Check that before a renewal or a takeover, because it is exactly around those moments that the conflict with the landlord arises.
Licences, closing times, noise limits and food safety supervision are matters of administrative law. The local authority or the regulator takes a decision, and an objection is open against it within a short deadline. Without this module you are on your own in that process. Report as soon as a decision is proposed and not only when it is issued, because that is the moment when the case can still be influenced.
The debt collection module collects undisputed invoices: a group booking that was not paid, a corporate package still outstanding. As soon as the customer or supplier disputes it on the merits, the case moves to the contracts module. If you have only included debt collection, the assistance stops exactly when a defence is raised. Take both if you work with supplier agreements or business customers.
This is what people ask us most.
Employment law in almost all cases, because staff are the most common source of conflict. Beyond that it depends on your business: if you rent the premises, tenancy law; if your trading depends on a licence, administrative law. If you buy a lot from regular suppliers, contracts. Choose selectively rather than taking everything, because unused modules cost premium.
No. Every legal expenses policy excludes disputes that already existed or were reasonably foreseeable when it was taken out, and also has a waiting period. If there is already a letter from an employee, a landlord or the local authority, that case falls outside the new policy. That is the reason to take out this cover in a quiet period.
In court or administrative proceedings you have the right to free choice of lawyer. Outside those proceedings the legal expenses insurer handles the case with its own lawyers. There is also a maximum amount for external costs. Ask about that limit, because in long-running proceedings it determines how far you get with a lawyer of your own.
No. If someone claims compensation from you, for instance after an injury on your premises, your liability insurer takes over the defence. Legal expenses cover is there for conflicts in which you want to enforce something yourself or in which there is no claim for compensation. If in doubt, report an incident to both insurers, because one event can touch both policies.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
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Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
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This page was compiled by Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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