Pure financial loss
- Incorrect or incomplete advice
- A missed deadline or an incorrect calculation
- A mistake in a design, report or file
- No injury or property damage
Professional error · financial loss · claims made
Professional indemnity insurance covers the financial loss a client suffers through a mistake in your advice or your work. Injury and material damage belong on public and employers' liability insurance.
Deze pagina in het Nederlands: Beroepsaansprakelijkheidsverzekering (BAV) voor zzp'ers.
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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
Professional indemnity insurance (BAV) is intended for pure financial loss: loss that does not arise from injury or from damage to property but consists purely of money. Wrong advice, a missed deadline, a calculation error in a budget: the client loses turnover or has to redo work and holds you liable. The basis is usually failure to perform (Article 6:74 of the Dutch Civil Code) or tort (Article 6:162 of the Dutch Civil Code).
That is expressly something other than public and employers' liability insurance (AVB). The AVB covers injury and damage to property: you drop the customer's laptop, a visitor trips over your cable. That loss does not fall under the BAV, and conversely the AVB does not cover an advice error. Many self-employed professionals therefore need both policies; which of the two is decisive depends on the type of work. See also the general explanation of professional indemnity.
The BAV almost always works on a claims-madebasis: what governs is the moment the claim is made against you and notified, not the moment you made the mistake. That makes two dates crucial: the retroactive date for mistakes in the past and the run-off period for claims that only come in after the policy ends. Without those two there is a gap that you discover only years later.
The cover consists of the loss itself, the defence against it and the boundaries in time.
Financial detriment to the client caused by a mistake in your professional work.
The insurer investigates the claim and conducts the defence on your behalf.
Claims made: the moment of notification counts, so the dates agreed determine everything.
What is covered
| Situation | BAV | AVB |
|---|---|---|
| An advice error that costs the customer turnover | Yes | No |
| A missed deadline in a file or an application | Yes | No |
| A visitor trips and is injured | No | Yes |
| You damage the client's equipment | No | Yes |
| A claim about work carried out before the start date | Provided that | Provided that |
| The cost of redoing your own work | No | No |
What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) that you receive before you take out cover.
In professional indemnity the risk lies mainly in the boundaries, not in the premium.
If you make a mistake in March and the customer comes forward two years later, the insurer looks at the policy in force at the moment of notification. If you only take out a BAV later, that old mistake is covered only if you have retroactive cover and the date goes back far enough. If you stop, run-off cover is needed: the limitation period runs on and claims often come in years after the assignment. Do not simply change insurers without arranging these two points in writing.
The policy schedule states the business activity in which you are insured, for example as an interim controller, designer or adviser. That description must match what you actually do. If, alongside advising, you also carry out work, or you take on work in another sector, such a claim easily falls outside. Report every material change: this touches the duty of disclosure in Article 7:928 of the Dutch Civil Code, and incorrect or incomplete information can cost you the payment under Article 7:930 of the Dutch Civil Code.
Excluded are, among other things: claims that were already known or to be expected when the policy was taken out, the costs of putting right or redoing your own work and repaying your fee, and liability you have taken on by contract in so far as it goes beyond liability in law, such as penalty clauses, guarantees or promises as to results. Also outside the cover are: administrative fines, loss caused by insolvency or by failing to pass on money, and loss caused by intent or wilful recklessness under Article 7:952 of the Dutch Civil Code.
Article 7:941 of the Dutch Civil Code requires you to report a loss as soon as reasonably possible. In professional indemnity that often starts with an angry email or a request to redo the work free of charge. Do not admit liability and make no promises about compensation: in virtually every policy that is a ground for refusing cover, because it harms the insurer's position. Pass the correspondence on and leave the handling to the insurer.
Insurers weigh these details differently. That is where your saving is.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
This is what people ask us most.
The BAV covers pure financial loss: financial detriment caused by a professional error, without anything being broken or anyone being injured. The AVB covers injury and damage to other people's property. Wrong advice falls under the BAV, a monitor knocked over at the customer's premises under the AVB. Anyone who both advises and carries out physical work generally needs both policies.
Cover exists if the claim is made and notified during the term of the policy, regardless of when the mistake was made. That makes the retroactive date and the run-off period decisive. Without retroactive cover, older mistakes are not covered. Without run-off cover you are uninsured for claims that come in after the end date. Arrange both in writing when you take out the policy or switch.
You can, but cover then ends for claims that come in afterwards about work in the past. So ask for run-off cover, also known as post-termination cover. The period and the conditions differ from insurer to insurer. Discuss this before you cancel; buying run-off cover afterwards is not possible with most insurers.
Look at three things: the sum insured per claim and per year, the described capacity and the retroactive date. Contracts sometimes also require that liability may not be limited by general terms and conditions. Note that liability you take on by contract which goes beyond the law is usually excluded on the policy. Have such a clause assessed in advance.
Yes. The insurance only pays once it has been established that you are liable. General terms with a limitation of liability reduce the likelihood and the size of a claim, and the insurer counts on that. Make sure the terms are handed over before or at the time the contract is concluded, otherwise the client can set them aside.
Request a quote without obligation. We set the capacity, the retroactive date and the run-off period side by side for each insurer.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was written and checked by an adviser at Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.
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Finass Verzekert is een handelsnaam van Finass Advies B.V.
KvK-nummer 37131781
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