Basic cover
- Injury to persons
- Property damage to third parties
- Employees included
- Retroactive cover (prior risk)
A student and an au pair both spend a long time in a host country, but the au pair works in the house where she lives, and that shifts the whole question of cover.
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These two groups are often mentioned in the same breath because from the outside their situation looks the same: young, in another country for a long period, usually with a visa that imposes an insurance requirement, and with no claim on the host country's health system. For acceptance and premium that is indeed comparable. For cover it is not.
The difference lies in the business activity. A student mainly runs the risk of medical costs, interruption of study and liability during practicals or a placement. An au pair lives in the family she works for: she has that family's belongings in her charge every day and supervises children. Damage to the property of members of the household and injury to a child under supervision are precisely the items an ordinary liability cover limits or excludes.
We therefore first ask what you will actually be doing there, not what your visa is called. On that basis we set OOM's cover alongside other providers. A different regime applies to those coming to study in the Netherlands; see international students in the Netherlands.
We work with dozens of insurers and choose whichever fits your situation best — not whichever pays us the most. That means advice built around you, not around one brand.
Insurers
Independent
AdviceThe structure of the cover in three parts, with an overview per situation below.
The basic cover insures the core of your insurance for students or au pairs. We show what OOM and other insurers offer within it.
On top of that to damage to third parties, employers' and product liability and damage during work at the client's premises.
The most complete cover. We compare OOM's extended version with the market.
What we do
| What we do | At Finass | Direct with OOM Verzekeringen |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether OOM Verzekeringen is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
Insurers weigh these details differently. That is where your saving is.
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
You call or email someone who knows your file. No menu options, no changing call centres.
We cancel your old policy and align the start date, so you are never a day without cover.
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Four points that make the difference between a policy that pays out and one that does not.
As an au pair you constantly have the host family's laptop, car and furnishings in your charge. Items in your care, custody and control are excluded as standard under liability cover or insured only up to a limited amount. On top of that, members of the household are usually not third parties within the meaning of the policy. So ask explicitly about an extension for items in your charge and about cover for damage to the host family itself.
If a child is injured while you are looking after them, the parents can hold you liable under Article 6:162 of the Dutch Civil Code. At the same time the host family, as the party engaging you, may have its own responsibility for your safety, comparable to the duty of care under Article 7:658 of the Dutch Civil Code. Record which tasks you do and do not carry out, because an au pair who in fact functions as an employee falls under a different regime from a participant in a cultural exchange.
Policies for students assume study activities. A paid part-time job, a paid placement or voluntary work can fall outside cover, even if the university makes that placement compulsory. If you work with equipment, chemicals or laboratory animals, report that separately. Damage to property of the educational institution is also often treated as damage to items in your charge and not as damage to a third party.
When you apply, the duty of disclosure under Article 7:928 of the Dutch Civil Code. A pre-existing condition, psychological treatment or medication you fail to disclose can be raised against you by the insurer under Article 7:930 of the Dutch Civil Code at the moment you submit a claim. The same applies to sports: rugby, climbing, motorcycling and diving are generally excluded without an additional module, including within a university setting.
Retroactive cover (prior risk) Included for your staff during work.
This is what people ask us most.
Not as a matter of course. Belongings of the family you live with are in your care, custody and control, and members of the household usually do not count as third parties. Without an extension, a broken television or damage to the family car is therefore left at your expense. Have it recorded in advance whether you may drive the car and whether such damage falls under the family's motor policy.
That depends on whether you remain registered in the Personal Records Database and whether you are still a resident. If you are, basic health insurance continues, but abroad it reimburses no more than the Dutch tariff. If you deregister, the obligation to insure ends and you need full international cover.
Only if interruption of study is insured as a separate section, and even then only for a covered cause such as serious illness or a death within the immediate family. Stopping because the course is disappointing, because the visa is refused or because the institution cancels the programme does not fall under it. Read the list of covered causes before you enrol.
Often yes, but requirements differ by country and by type of visa. What is usually required is minimum cover for medical costs and repatriation, with a period of validity spanning the entire stay. We ask on which form the requirement appears and check whether the policy confirmation can be issued in the right language and with the right details.
Every situation is different. For these situations we have a separate page.
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.
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