Basic cover
- 24/7 incident response (First Response)
- Restoring systems, data & software
- Forensic & IT investigation
- Reporting a data breach (GDPR)
Cyber insurance through Hiscox
In the cyber product we arrange through Hiscox the emphasis lies on what comes at you from outside after a data breach: a claim, an investigation and the costs of defence.
- several insurers compared objectively
- 9.5 customer rating for a new policy
- AFM licence 12016589
- Personal 072 - 509 24 56, weekdays 9–17
This page in another language: Nederlands
Work out for yourself what it would cost.
Enter your details; you will receive a proposal within one working day.
- We compare the offerings of several insurers
- An adviser checks whether the cover suits your situation
- We arrange the switch, including cancellation
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
- Independent advice
- Several insurers
- Switching arranged
- Help with claims
In brief
Anyone who processes other people's data has a different cyber risk from someone running a production line. At service providers, agencies and digital businesses the largest item is not downtime but the claim from the party whose customer file, records or payment details were held by you. We mainly use this product where that is the case.
That shifts attention to the mechanics of liability: the claim has to be made within the policy period, defence costs may fall within or on top of the sum insured, and the boundary with your professional indemnity insurance is not always sharp. When comparing, we look precisely at that transition, so that a loss does not fall between two policies.
If your loss lies mainly in the hours during which work is at a standstill, cover with the emphasis on recovery makes more sense. We describe that side under cyber insurance through Hienfeld.
Independent, personal, sorted quickly
We compare your cyber insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.
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Through Finass or direct with Hiscox?
The structure of the cover in three parts, with an overview per situation below.
Extended cover
As well as restoration and assistance, also liability towards third parties, business interruption during downtime and crisis management.
- Cyber liability (third parties)
- Business interruption / network outage
- Cyber extortion & ransomware
- Crisis management & reputation repair
Complete package
The most complete cover. We compare Hiscox's extended versions with the market.
- Fines from the regulator (AP / PCI-DSS)
- Defence & legal costs
- Worldwide cover
- Retroactive cover (prior risk)
What is covered
| Situation | Cyber | AVB | BAV |
|---|---|---|---|
| Ransomware brings your systems down | Yes | No | No |
| Data breach involving personal data | Yes | No | Provided it is declared |
| Costs of notification and informing those affected | Yes | No | No |
| Fraud through a falsified payment instruction | Provided it is declared | No | No |
| Administrative fine from the regulator | No | No | No |
| Hardware that is physically damaged | No | No | No |
What we do
| What we do | At Finass | Direct with Hiscox |
|---|---|---|
| Comparison across several insurers | Yes | No |
| Advice based on your own situation | Yes | Sometimes |
| One point of contact for claims | Yes | Sometimes |
| Cancellation with your current insurer arranged | Yes | No |
| We determine whether Hiscox is the best choice | Yes | No |
| Advice fees for you as a customer | No | No |
This overview concerns our service, not the cover. What is actually covered is set out in the policy conditions and on the insurer's insurance card (verzekeringskaart); you receive both before you take out cover.
What does your premium depend on?
- Type of data. Health, payment and identity data weigh more heavily than a list of addresses without special categories.
- Number of people concerned. The number of individuals in your files determines the scale of any duty to report and inform.
- Contractual position. Data processing agreements with wide indemnities increase the risk that you carry more than the law requires.
- Where your customers are based. Clients outside Europe bring different litigation risks from a purely Dutch customer base.
- Retroactive date. Including earlier years widens the cover and feeds through into the premium.
- Nature of the services. Advisory and processing work in which you influence customers' decisions is rated differently from pure execution.
Insurers weigh these details differently. That is where your saving is.
How we arrange it
- You request a quoteWe take stock of your situation, your risk and your wishes.
- We compareseveral insurers, on premium as well as conditions.
- You receive a proposalWith an explanation of the differences and the exclusions.
- We arrange the switchIncluding cancellation, so there is no gap in cover.
Why arrange it through Finass Verzekert?
We look at the terms as well as the premium, and stay your point of contact when there is a claim.
Independent
We are not tied to one insurer and compare on the basis of an objective analysis of several companies.
One fixed adviser
You call or email someone who knows your file. No menu options, no changing call centres.
Switching without hassle
We cancel your old policy and align the start date, so you are never a day without cover.
Help with claims
We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.
9.5New policy
9.8Claims handling
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Where things go wrong in practice
Four points that make the difference between a policy that pays out and one that does not.
The claim comes from the party whose data you held
If you process personal data for a client, you are the processor and you have a data processing agreement. That agreement often provides that you indemnify the client. Such an indemnity regularly goes further than what you would owe in law, and it is precisely that excess which is excluded on most cyber policies. So have contracts set alongside the policy conditions before you sign, not only once there is a breach.
Defence costs run even where a claim is unfounded
The most expensive part of a data breach file is often not the compensation but the investigation and the legal defence: the forensic report, correspondence with the regulator, informing those concerned. Those costs keep running, even if it turns out afterwards that you did nothing wrong. Check whether they fall within the sum insured or come on top of it. Your own hours and those of your staff are almost never reimbursed.
Claims-made: the date of the claim counts
With liability cover, the trigger is not the error but the claim. A breach from an earlier year that leads to a claim now is only covered with retroactive cover. If the policy ends, run-off cover is needed for claims that come in afterwards. Circumstances you already knew of at the start have to be disclosed under Article 7:928 of the Dutch Civil Code; known facts withheld cost you cover under 7:930 DCC.
A fine is not always insurable
An administrative fine from the Autoriteit Persoonsgegevens (the Dutch data protection authority) is punitive in nature. Whether it is insurable depends on the applicable law, and policies therefore cover it at most in so far as the law allows. The associated costs — defending the proceedings, the remediation plan, informing those concerned: generally are covered. Loss caused intentionally falls outside the cover in any event under Article 7:952 of the Dutch Civil Code.
Retroactive cover (prior risk)
Retroactive cover (prior risk) Included for your staff during work.
Defence & legal costs
Frequently asked questions
This is what people ask us most.
Who actually holds me liable after a data breach?
Usually not the individual concerned, but your client. He is the controller, is held responsible and then recovers from you as the processor, often on the basis of the indemnity in the data processing agreement. The Autoriteit Persoonsgegevens may also open an investigation of its own. Those are two tracks running at the same time and both bring costs.
Do I need this alongside professional indemnity insurance?
Often yes, because the boundary is narrow. Advice that turns out badly is a professional error. A file that leaks usually is not. Without cyber cover, insurers point at each other where a file involves both. We therefore align the wording of the two policies and, where possible, keep them with the same insurer.
Is a fine from the Autoriteit Persoonsgegevens covered?
At most in so far as the law allows administrative fines to be insured, and that is limited. What is included are the costs around it: forensic investigation, legal assistance during the investigation, informing those concerned and setting up remedial measures. Ask us in advance which insurer words this most widely.
I have just discovered a breach from last year. Is that covered?
That depends on your retroactive date. This form of cover looks at the moment the claim is made, but excludes events from before the retroactive date. If you already knew of the incident when you took out the policy, it falls outside the cover because of the duty of disclosure. If you are only discovering it now and the retroactive cover reaches back far enough, there is scope.
Every situation is different. For these situations we have a separate page.
- Compare business cyber insuranceThe main page
- Cyber insurance through Hienfeld
- Cyber insurance for private individuals through Turien & Co
- Cyber insurance for marketing agenciesClient accounts, advertising budget, data
- Cyber insurance for IT companiesCustomer systems, access, supply chain risk
- Cyber insurance for employment agenciesCandidate data, citizen service numbers, payroll processing
- Cyber insurance for accountantsClient data, tax records, duty to report
Read more
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Ready to compare?
Request a quote without obligation. We will look at which insurer best matches your activities and your risk.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
About our service
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was compiled by Finass Verzekert (LinkedIn). Last updated on .
The information on this page is general in nature and is not personal advice.