The application
- Complete the claims history in full
- Always disclose an earlier refusal
- Declare the actual use
- If in doubt, ask rather than guess
Execution only · duty of disclosure · sum insured
The risks of a policy you have never read through
Taking out cover online yourself can work perfectly well. The risk lies not in the channel, but in the assumption that the policy schedule will be right without anyone checking it.
- several insurers compared objectively
- 9.5 customer rating for a new policy
- AFM licence 12016589
- Personal 072 - 509 24 56, weekdays 9–17
Deze pagina in het Nederlands: De risico's van een polis die u nooit heeft doorgenomen.
Calculate your premium or request a quote
Without obligation; a reply within one working day.
The calculator and the quote form below are in Dutch. Prefer to do this in English? Email info@finassverzekert.nl or call 072 - 509 24 56 and we will take it from there.
Work out your own premium with the calculator.
Enter your details; you will receive a proposal within one working day.
- We compare the offerings of several insurers
- An adviser checks whether the cover suits your situation
- We arrange the switch, including cancellation
A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.
In brief
If you take out cover directly with an insurer without advice, that is called execution only. The insurer carries out what you tell it and does not check whether the cover you have chosen suits your situation. That is a legitimate way of buying insurance, but it shifts the responsibility: whether the sum insured is right, whether the use has been declared correctly and whether an exclusion affects you is entirely down to you.
The biggest risk is the duty of disclosure from Article 7:928 of the Dutch Civil Code. When taking out the policy you have to disclose everything that may be relevant to acceptance: claims history, a criminal record within the period asked about, an earlier refusal or cancellation, the actual use of the home or vehicle. An online form asks about that in a few tick boxes. If an answer is wrong, the insurer may reduce or refuse the payout under Article 7:930 of the Dutch Civil Code.
The second risk is inertia. A policy that runs on unchanged for ten years while you refurbished, moved in with a partner, started a business at home or had solar panels fitted no longer matches reality. See also what goes wrong if the stated use is incorrect.
Three places where it goes wrong
In practice almost every argument about cover comes from one of these three directions.
Sum insured
Too low an amount gives a low premium and a low payout.
- Rebuild value or contents value calculator
- Check the guarantee against underinsurance
- Valuables have a limit
- Reassess after refurbishment
Exclusions
The difference in premium usually lies here, not in the cover.
- Excess per event
- Limits per category
- Prevention requirements as obligations
- Free choice of repairer
What is covered
| Situation | Execution only | With advice |
|---|---|---|
| Check whether the cover fits your situation | No | Yes |
| Checking the sum insured | No | Yes |
| Flagging double cover | No | Yes |
| Support when you report a claim | Provided that | Yes |
| Responsibility for a correct statement | No | No |
| Cover for damage that arose before the start date | No | No |
What is actually covered, including exclusions, limits and the excess, is set out in the policy conditions and the insurance card (verzekeringskaart) that you receive before you take out cover.
What you should check yourself at a minimum
Two checks that prevent most disappointments when you claim.
Read the policy schedule and the insurance card
The policy schedule contains the details on which the insurer relies: sums insured, type of cover, excess, address, use and the clauses. The insurance card (verzekeringskaart) summarises on two pages what is and is not covered. If anything is wrong, report it in writing straight away, not when you claim. Keep that correspondence. An error you report within the first few weeks is an administrative correction; the same error after a claim becomes an argument about the duty of disclosure.
What is never covered, whatever the channel
Even an extended policy has firm exclusions. Excluded as standard are intent and recklessness under Article 7:952 of the Dutch Civil Code, damage caused by deferred maintenance, wear and design faults, and damage that already existed or was to be expected when the policy was taken out. If a loss occurs, report it as soon as reasonably possible, as Article 7:941 of the Dutch Civil Code requires. Reporting late can harm the insurer's interests and cost you the payout.
What does your premium depend on?
- Sum insured — rebuild value or contents value
- Type of cover chosen — basic, extended or all risks
- Excess — higher excess, lower premium
- Claims history — over the past few years
- Use and occupancy — family, rooms or letting
- Additional sections — glass, valuables, legal expenses
Insurers weigh these details differently. That is why comparing pays off.
How we arrange it
- You request a quoteWe take stock of your situation, risk and wishes.
- We compareseveral insurers, on premium as well as conditions.
- You receive a proposalWith an explanation of the differences and the exclusions.
- We arrange the switchIncluding cancellation, so there is no gap in cover.
9.5New policy
9.8Claims handling
Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.
Frequently asked questions
The questions we are asked most often about this.
What exactly does execution only mean?
That you choose yourself and the provider merely carries it out, without advice on whether the product suits you. The provider does check whether you can understand the risks, but does not assess your personal situation. If it turns out afterwards that the cover does not fit, you bear those consequences yourself. Where there is advice, there is a duty of care to check that the cover chosen is suitable.
What happens if I have forgotten to disclose something?
That depends on whether the insurer would still have accepted you had it known. If it would have insured you on different conditions, payment is made proportionately. If it would not have accepted you at all, the payout may lapse. Where there is intent to mislead, the right to a payout is forfeited. So disclose what you remember later; correction is usually still possible.
Can I have my online policy checked?
Yes. In many cases an existing policy can be transferred to an adviser's administration without the cover changing or having to be applied for again. We then go through the policy, check the sums insured and the type of cover and flag double or missing cover. Have your policy schedule and the conditions to hand.
How often should I go through my policies?
An annual look at the policy schedule is usually enough, but what matters more are the moments when your situation changes: moving house, refurbishment, moving in together or separating, a business at home, letting rooms, solar panels, a new car or prolonged vacancy. Report such changes straight away. Waiting until renewal means you may have inadequate cover in the meantime.
Have your policies read through
Request a quote without obligation; we will set your current cover against what you actually need.
Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.
About our service
Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.
You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.
This page was written and checked by an adviser at Finass Verzekert. Last updated on .
The information on this page is general in nature and is not personal advice.