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9,5/ Reviews

Business contents insurance through Nationale-Nederlanden

Most disputes about this policy are not about whether there is cover, but about the level of the amount you once declared.

  • Several insurers compared objectively
  • 9.5 customer rating for a new policy
  • AFM licence 12016589
  • Personal 072 - 509 24 56, weekdays 9–17

This page in another language: Nederlands

Work out for yourself what it would cost.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your activities
  • We arrange the switch, including cancellation

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A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

  • Independent advice
  • Several insurers
  • Switching arranged
  • Help with claims

In brief

A business contents insurance pays for material damage to everything you work with: furniture, machinery, equipment, tools and fittings. Finass arranges cover through, among others, Nationale-Nederlanden and sets that objectively alongside the offering of more than thirty companies. The company follows from the cover you need, not from the lowest premium.

The heart of this policy is the sum insured. It must equal the replacement value as new of your entire business contents, in other words what it costs to buy everything again, and not what it cost at the time or what the accounts still value it at. If the sum is too low, the proportionality ruleapplies: with a shortfall of a quarter, even a small loss is paid a quarter lower. Article 7:960 of the Dutch Civil Code works the other way and forbids you to profit from a loss.

Two particulars are often forgotten. Items you lease or hold subject to retention of title are on your premises but are not yours. The leasing company or financier wants to be named as an interested party. And items that have been taken out of use or whose market value has dropped well below the replacement value as new are settled at market value, even though you pay premium on the replacement value.

This page deals with one situation. The full overview is on Compare business contents insurance.

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We compare your business contents insurance across dozens of insurers, explain where the real differences lie, and arrange the switch from start to finish — without you having to chase it yourself.

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Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

Independent

We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

One fixed adviser

You call or email someone who knows your file. No menu options, no changing call centres.

Switching without hassle

We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

What to look out for

Four points that determine the payment after a large loss.

The inventory list as the foundation

Go through your business assets once a year and note what replacement costs, including installation and fitting. Include the small things as well: a coffee machine, lighting, cable trays and tools add up quickly. An up-to-date list is the only document during claims handling with which you can prove the extent of your property once the premises have burnt out.

Replacement value as new, market value and the line between them

Policy conditions apply a threshold at which the market value falls below a certain proportion of the replacement value as new; below that, payment switches to market value. The same applies to items you no longer use and to items you had already put up for sale. If you know in advance which equipment falls into that category, the amount after a fire will not come as a surprise.

What the policy leaves out

Excluded from cover are, among other things cash and negotiable documents, motor vehicles and trailers, animals and crops, and third-party property that has not been declared. Also excluded are inherent defect, mechanical and electrical breakdown, wear and tear and gradual effects, as well as damage caused deliberately by the insured (Article 7:952 of the Dutch Civil Code), war risks and nuclear reaction.

Data and software are not business contents

A burnt-out server is paid for as a device; the reconstruction of data and the reinstallation of software do not fall under it. Those are costs that belong on a electronics insurance or a cyber insurance. Also arrange for back-ups to be held off site; otherwise you lose the copy along with the building.

What does your premium depend on?

  • Amount of the sum insured: the replacement value as new of all business assets
  • Nature of the business: office, workshop, laboratory or production
  • Premises and surroundings: construction, neighbours and fire compartmentation
  • Preventive measures: detection, extinguishing, alarm and inspection of installations
  • Type of cover: limited to fire and storm, or extended perils
  • Excess and claims history: earlier claims count towards acceptance

Insurers weigh these details differently. That is where your saving is.

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What is covered

SituationExtendedComprehensive
A fire in the workshop in which machinery and tools are lostYesYes
A burglary in which the tools are taken from the workshopYesYes
A member of staff drops a measuring instrument off the workbenchNoYes
Water from a burst pipe on the floor above reaches your office furnitureYesYes
Tools are stolen overnight from your van on the building siteNoProvided that
Destruction of the fittings by burglars who take nothing elseYesYes

Comprehensive cover mainly adds your own clumsiness and unexplained damage; items away from the policy address always call for a separate arrangement.

Frequently asked questions

This is what people ask us most.

How do I set the sum insured?

By adding up what it costs to buy your entire business contents again today, including delivery and installation. Book value is unsuitable, because depreciation says nothing about replacement cost. For larger risks a valuation can help. It fixes the value for a set period, so that the discussion about underinsurance falls away.

Are leased machinery and equipment included?

Only if you have included them in the sum insured and if the interested party is named on the policy. Lease contracts almost always place the risk of loss with the user: if the equipment is lost, the payment obligation continues. Include the replacement value of leased items and inform the leasing company about the insurance.

Is data recovery after a fire paid for?

Not under the business contents cover. That pays for the physical item, so the server, laptop or machine. Rebuilding records, designs or customer data is a separate cost for which you need electronics or cyber cover. Without an off-site back-up you also run into a practical problem that no policy solves.

What if I cannot carry on working straight after a loss?

Then you need cover that absorbs the continuing costs and the lost gross profit: business interruption insurance. If your priority is getting up and running again quickly somewhere else, additional costs insurance fits better. Choose the indemnity period on the basis of the time replacing your equipment realistically takes, including delivery times.