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What does buildings insurance (opstalverzekering) cover?

The cover depends not on the damage but on the cause. Fire, storm and a burst pipe appear in almost every policy. What is paid beyond that differs by form of cover.

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In brief

Every buildings policy starts with a list of covered perils: fire, explosion, lightning, storm, burglary and vandalism, impact, water from pipes and appliances, smoke and soot, and damage from falling trees or cranes. A claim is paid if the cause is on that list. With comprehensive cover it is the other way round: every sudden and unforeseen event is then covered, except what is expressly excluded. You notice that difference above all with your own accidents, such as drilling through a pipe.

Besides the damage itself, the policy usually pays a number of additional costs: clearing the debris, emergency provisions to prevent further damage, tracing and repairing a leak, landscaping after a fire or explosion, and sometimes staying elsewhere temporarily for as long as the home is uninhabitable. Each of these items has its own limit, usually expressed as a percentage of the sum insured.

Two elements often appear separately on the policy schedule. Glass is an additional section with many companies; how that fits with the contents is set out at glass on home contents insurance. And foundation damage falls under the cover only if the cause is a covered peril; settlement caused by the ground itself does not. The background to that is set out at foundations and buildings insurance.

This page deals with one situation. The full overview is on Compare buildings insurance (opstalverzekering).

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Why arrange it through Finass Verzekert?

We look at the terms as well as the premium, and stay your point of contact when there is a claim.

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We are not tied to one insurer and compare on the basis of an objective analysis of several companies.

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You call or email someone who knows your file. No menu options, no changing call centres.

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We cancel your old policy and align the start date, so you are never a day without cover.

Help with claims

We report the claim and monitor how it is handled. In urgent cases you can reach us on the emergency line.

Where the cover starts and ends

Four perils where the policy conditions require more than just that there is damage.

Storm has a wind force threshold

Storm damage is covered from a wind speed stated in the policy conditions, usually force seven. If a roof tile blows off in weaker wind, the insurer will point to maintenance. Loose items in the garden, fencing, sun blinds and aerials are also often limited or excluded from the storm cover.

Water: the cause determines everything

Water coming from a pipe, central heating system or washing machine is covered. Water that comes in through the ground or the drains, or rain penetrating through an open window or a leaking roof, usually is not. Damp penetrating walls and slowly leaking pointing also fall outside the cover, because they are not a sudden event.

Burglary, vandalism and attempts at it

Damage from forced entry to doors, frames and locks belongs on the buildings policy, the stolen items themselves on the contents policy. Without traces of forced entry a claim is hard to establish. During a long vacancy or where a home is under construction, this cover is almost always limited to fire and storm.

What no version includes

A comprehensive policy does not pay either for damage caused by wear, poor maintenance, faults in construction or design, vermin, mould and rot. Flooding caused by the failure of a primary flood defence, earthquake, civil commotion and nuclear reactions are excluded as standard, and Article 7:952 of the Dutch Civil Code excludes damage caused deliberately or recklessly by the insured.

What does your premium depend on?

  • Type of cover chosen: fire and storm, extended or comprehensive
  • Rebuild value: determines the basis of the premium calculation
  • Glass cover included: a lot of facade glass or unusual glazing counts
  • Construction type and roof: thatch and timber count more heavily than masonry with tiles
  • Claims history at the address: previous water or burglary claims play a part
  • Excess per event: sometimes higher for storm or water

Insurers weigh these details differently. That is where your saving is.

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What is covered

SituationExtendedComprehensive
You let a ladder slip and pull the gutter off the facadeNoYes
A car drives into the front garden wall and the front doorYesYes
The boiler fails through an inherent defect in the heat exchangerNoNo
Digging for a new fence damages your gas connectionNoYes
Vandals daub the facade with graffiti without breaking inProvided thatProvided that
A tree blows over from the neighbours' garden and lands on your carportYesYes

With extended cover the list of perils determines the outcome, with comprehensive cover the list of exclusions. That is why your own accidents appear only on the right.

Frequently asked questions

This is what people ask us most.

Is a leaking roof covered?

The consequential damage from rainwater coming in is sometimes covered, but repairing the roof itself almost never. A leaking roof points to maintenance, and maintenance is excluded. If the roof has been damaged by a covered peril such as a storm or a fallen tree, the position is different: the repair is then part of that claim.

Does the policy pay for a burst water pipe behind the wall?

Yes, water damage from a pipe is one of the standard covered perils. Most policies also pay for the breaking out and making good needed to trace the leak, often up to a limit stated in the conditions. Freezing is usually covered, provided you took reasonable measures: in an unheated or empty home, the insurer expects the system to have been drained.

What does the insurer pay towards additional costs?

Besides the repairs, this concerns clearance costs, emergency provisions, costs of limiting further damage and temporary accommodation if the home is uninhabitable. These items usually appear in the conditions as a percentage of the sum insured. Report them separately when you notify the claim, because they are not automatically included in the repairer's estimate.

Are solar panels on my roof covered?

Panels fixed to the roof are usually counted as part of the buildings and therefore share in the cover, provided you have reported them and the sum insured has been adjusted for them. Loss of yield, an inverter failing through an inherent defect and errors during installation are excluded. You can read more about that at solar panels and buildings insurance.