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Types · premium · obligations

Insurance 101: the basics in plain language

Insurance is a contract: you pay a premium and the insurer carries a defined risk. Below are the terms that appear on every policy schedule.

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  • 9.5 customer rating for a new policy
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Deze pagina in het Nederlands: Verzekeringen 101: de basis in begrijpelijke taal.

Calculate your premium or request a quote

Without obligation; a reply within one working day.

The calculator and the quote form below are in Dutch. Prefer to do this in English? Email info@finassverzekert.nl or call 072 - 509 24 56 and we will take it from there.

Work out your own premium with the calculator.

  • We compare the offerings of several insurers
  • An adviser checks whether the cover suits your situation
  • We arrange the switch, including cancellation

Request a quote

A premium indication, not personal advice. Prefer to talk it through? Call 072 - 509 24 56.

In brief

Insuring means moving risk. You pay a fixed premium and the insurer takes over a defined, uncertain risk. Everything turns on what exactly has been defined: the policy conditions determine which event is covered, up to what amount, with which excess and with which exclusions. The policy schedule is only the summary; the conditions are the agreement.

In law there are two main forms. Indemnity insurance non-life insurance pays for the loss actually suffered and may not leave you richer than you were; that prohibition on enrichment is set out in Article 7:960 of the Dutch Civil Code. A fixed-sum insurance pays an amount agreed in advance, regardless of the actual loss, as with term life or personal accident insurance.

The three building blocks of every policy

What you pay, what you bear yourself and what falls outside: those three together make up your cover.

What you pay

Premium

The price for the risk taken over, calculated on your own details.

  • Follows from the risk and the sum insured
  • 21% insurance premium tax on general insurance
  • Health, life and AOV are exempt from it
  • Paying annually is usually cheaper
What you bear yourself

Excess

The part of each claim that you bear yourself.

  • Reduces the premium, increases your costs when you claim
  • Sometimes a separate amount per event
  • Choose an amount you can bear yourself
  • Not every policy has an excess
What falls outside it

Exclusions

Risks the insurer expressly does not carry.

  • Intent and recklessness, Article 7:952 of the Dutch Civil Code
  • War risks and nuclear reactions
  • Wear and tear, inherent defect and deferred maintenance
  • Fraud when notifying a claim

What is covered

SituationIndemnity insuranceFixed-sum insurance
The payment depends on the loss actually sufferedYesNo
A fixed amount agreed in advance when the event occursNoYes
The insurer recovers the loss from the party at faultYesNo
Two policies can pay out alongside each otherNoYes
An excess is customaryYesNo
Payment for damage caused deliberatelyNoNo

Which form your policy takes is set out in the conditions and on the insurance card (verzekeringskaart).

Two obligations that determine your cover

The law also imposes obligations on you, when taking out cover and after a loss.

Duty of disclosure when taking out cover

On the application you have to answer the insurer's questions correctly and fully. That is the duty of disclosure under Article 7:928 of the Dutch Civil Code: it covers any criminal record, claims history and previous refusals. If it turns out afterwards that you withheld something, the insurer can reduce or refuse payment under Article 7:930 of the Dutch Civil Code. Where there is intent to mislead, the right to a payout lapses entirely.

Article 7:928 of the Dutch Civil Code

Duty to notify a loss

If a loss occurs, report it as soon as reasonably possible; Article 7:941 of the Dutch Civil Code requires that and also obliges you to cooperate with the investigation. If anything about the risk changes — building work, letting, a vacancy or a business at home — pass that on before the loss occurs.

What does your premium depend on?

  • Nature of the risk — what and who you insure
  • Sum insured — the level of cover
  • Type of cover — limited, extended or comprehensive
  • Excess — higher amount, lower premium
  • Claims history — previous claims count
  • Insurance premium tax — 21% on non-life insurance

Insurers weigh these details differently. That is why comparing pays off.

How we arrange it

  1. You request a quoteWe take stock of your situation, risk and wishes.
  2. We compareseveral insurers, on premium as well as conditions.
  3. You receive a proposalWith an explanation of the differences and the exclusions.
  4. We arrange the switchIncluding cancellation, so there is no gap in cover.

Request a quote

9.5New policy
9.8Claims handling

Customers rate our service on four aspects: personal service, service delivery, availability and the outcome. The reviews are collected and published by NH1816 and come from customers who have actually taken out a policy with Finass Advies B.V. or reported a claim.

View the reviews at NH1816 · all reviews on our site

Frequently asked questions

The questions we are asked most often about this.

What is the difference between indemnity insurance and fixed-sum insurance?

Indemnity insurance pays for what you actually lost: buildings, home contents, motor and liability cover fall into that category. Fixed-sum insurance pays an amount agreed in advance as soon as the event occurs, regardless of the loss; personal accident insurance is an example. With indemnity insurance the prohibition on enrichment in Article 7:960 of the Dutch Civil Code applies; with fixed-sum insurance it does not.

Why is there so much in the exclusions?

An insurer can only carry a calculable risk. That is why unavoidable matters fall outside the cover: wear and tear, deferred maintenance and inherent defect. Uninsurable events also remain excluded, such as acts of war and nuclear reactions, as does damage caused by intent or recklessness under Article 7:952 of the Dutch Civil Code.

Which insurance is genuinely compulsory in the Netherlands?

Two. Anyone living in the Netherlands has to take out health insurance under the Health Insurance Act. And anyone with a motor vehicle in their name has to insure it for third-party liability under Article 2 of the Dutch Motor Insurance Liability Act. Other insurances, such as buildings insurance (opstalverzekering), are usually required by a lender, not by law.

What is an insurance card (verzekeringskaart)?

A standardised two-page overview setting out, for each product, what is and is not covered and where the main restrictions lie. The card is intended for comparing products from different insurers. It does not replace the policy conditions: where they differ, the policy conditions govern.

Shall we go through the conditions together?

Ask for advice without obligation; we go through your policies and point out the gaps and overlaps.

Request a quote

Prefer to call? 072 - 509 24 56, weekdays 09:00–17:00.
Claim on the road? Emergency line 06 - 55 20 40 72.

About our service

Finass Verzekert is a trading name of Finass Advies B.V. We advise on and arrange non-life insurance on the basis of an objective analysis of several insurers, and receive commission for this from the insurer, which is included in the premium. You pay no separate advice fee. Before you take out cover, we establish your wishes and needs.

You will find our licence, KvK and Kifid details and our complaints procedure at the foot of every page.

This page was written and checked by an adviser at Finass Verzekert. Last updated on .

The information on this page is general in nature and is not personal advice.