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Everything about online insurance | The insurance process

Application for insurance

The customer wants to lend a risk to the insurance company. The insurer checks whether it wants to take over the risk, then if the insurer wants, it sets a premium based on the average risk.

Temporary coverage

Most insurers can provide so-called provisional coverage. Damage may occur after completing the application form and before it has been accepted. They can provide provisional cover between this period.

Coverage

D the insurance provides cover against risks can be described in two ways.
The causes/events are specifically mentioned in the conditions.
You also have exclusions that are mentioned.
This is the reason that even though they are actually covered events, they are still not insured. Everything is covered unless coverage is excluded.
The insurer provides cover against all external disasters, unless, for example, there is intent. The coverage is broader than event coverage.

Acceptance

An acceptor works for the insurer and assesses on behalf of the insurer and decides whether or not the application will be accepted. The underwriter then checks whether the average risk has been calculated correctly as stated earlier. The application will then be approved until the application is accepted. The policy is then sent to the customer.

Consensus

The insurance contract is concluded when the application is accepted. There is then an agreement of wills. This means that the customer and insurer are bound. A will agreement can also be concluded word of mouth. The rights and obligations of both parties can apply after the will agreement but also before the policy is issued.

Coverage confirmation

Sometimes the policyholder receives a written confirmation of coverage from the insurer in anticipation of the policy.

Policy

After the will agreement and any confirmation of coverage, the insurance policy follows. This is highly automated at many insurers. The policy consists of a policy sheet and policy conditions and sometimes clauses have been added.

Financial settlement

The financial settlement consists of calculating and collecting the premium. The premium is collected either directly by the insurer from the policyholder or by the insurance advisor. The commission for the insurance advisor is also settled. All this is accounted for in a current account that the insurer maintains with the insurance advisor.

Legal liability

In legal liability, a distinction is made between:
Debt liability \ personal liability and
Strict liability \ qualitative liability

If someone causes damage and is held liable for this, there is fault liability, also called personal liability.
A person can also be held liable based on his capacity. This liability without direct fault of the person who is held liable is called strict liability. A more formal name for strict liability is qualitative liability. In the case of fault liability, the injured party must prove that the liable party is guilty of causing the damage, while in the case of strict liability, the burden of proof to the contrary lies with the liable party. It may therefore happen that someone is not to blame for an incident, but is held liable for the damage caused by the incident.

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Online insurance and insurers

Insurers

An insurance company is a company that covers financial risks for a fee. Most people need financial security in their lives. They want to protect themselves, and possibly their family, against the financial consequences of events that may occur. It may be that someone is faced with a loss after which he suddenly needs an amount of money, or someone may want the amount of money in his life at a certain time. Insurers play an important role in this. In addition to insurance products, many insurers also offer banking products, such as loans and savings products.

Insurers generally have the following activities:

Hedging risks
As mentioned, the insurer provides people with financial security by taking over their risks. People pay an amount to the insurer and receive security in return. The insurer manages the money paid and pays out an amount in the event of damage, theft, death and the like.


Transformation

Because insurers receive premiums for taking over their risks, they receive large amounts from all customers together.
The money raised in the form of premiums is placed on the asset market by insurers. Insurers invest their money in shares and real estate, among other things. Insurers also provide mortgage loans. For insurers, transformation is a derived function of covering risks.
Insurers and pension funds are institutional investors from the perspective of the derived transformation function.

Risks for insurers

For insurers, there are two important risks associated with the aforementioned activities:
The risk that less premiums have been received than must be paid out.
It is important that an insurer can pay out in the event of damage without getting into financial problems itself. An insurer must therefore properly assess the risks. It may happen that an insurer considers the risk of a particular insurance policy to be too great. A solution for such a case is risk spreading. An insurer then decides not to bear the risk alone. There are various options for spreading risk:

Coinsurance

With coinsurance, a number of insurers take on a percentage of the insurance. Each insurance company then signs for part of the insurance. This often happens if the insured amount is very high. Coinsurance is usually established on the so-called insurance exchange.

Pool

Even when a so-called pool is formed, an independent insurance company, the risk is spread over several insurers. A pool is formed for very specific risks where the consequences of any damage are very extensive. Examples of a pool are the atomic pool and the environmental pool. Or Rialto, the pool for serious risks of motor vehicles or fire. The loss or profit from the insurance policies in the pool is distributed among the participating insurers.

Reinsuring

A form of risk spreading that is also widely available is reinsurance. The insurer insures part of the risk with other insurers. The risks are then transferred to special reinsurers who operate internationally.

The investment risk

As mentioned, insurers are institutional investors. The premium income is invested in order to meet the obligations towards the policyholders. This investing is of course done with the aim of growing capital, but there is a risk involved. For example, if an insurer has used premium income to purchase shares, these shares may decline in value over time. In that case, an insurer suffered a loss when the shares were sold.

Insurers and the insurance industry

The internal organization of insurers can be structured in different ways.
A market-oriented approach involves a division into customer segments. This could include, for example, a private sector department, a department serving small and medium-sized businesses and a department serving large companies. With a product-oriented approach, there are departments per product type, for example a department for pensions, a department for legal expenses insurance, etc.

Most insurers offer all kinds of insurance. Insurers are required by law to organize their claims and life activities in different companies. The legislator has determined this this way because there is a risk that the non-life insurer could go bankrupt due to, for example, unexpectedly large claims payments. In this case, life insurance benefits may not be jeopardized. The division of the insurer's activities into different companies serves to protect consumers.

Insurers can have the following legal organizational forms:
Public limited company
Mutual insurance company

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Everything about online insurance

I am going to talk about:
What is insurance?
The insurance process
Civil Liability
Motor Vehicles

What is insurance?

On this topic I will talk about the following points, here are the points:

Risks and risk management
The principle of insurance
The technology of insurance
The types of insurance and sectors
Social insurance and private insurance
Insurers and the insurance industry

We always run risks. Insurance is therefore there to reduce or eliminate the financial consequences. Insurance costs money. That is why most people do not want to be insured against everything. To know which risks you do or do not want to be insured against, the risks can be mapped out.

You can choose against which risks you want to be insured. Some things are worth so much or valuable that you want to have them insured. Think of your car, jewelry or your house.

Below are risks that you can insure, must insure or cannot insure:

You can insure

Life or death, for example: life insurance, supplementary pension.
Property and assets, for example: buildings and contents insurance, car comprehensive insurance.
Health, for example: supplementary health insurance.
You must insure.
Insurance that is required by the government: third-party liability insurance for motor vehicles or basic coverage for the Health Insurance Act.
Social insurance, for example: AOW, WW
Not insured
Risks that occur very often, such as wear and tear on clothing and the like

Risk management for the determination

Risk= chance * consequence

A risk increases as the likelihood of occurrence and consequences increases.
A risk is generally less important if: The chance is minimal, but the consequence is high
The consequence is minimal, but the chance is high

So a big opportunity does not necessarily have to be a big risk. If the chance of an event is reasonably high, but its adverse effect is reasonably small, then the risk is not too great.

Many risks can be insured, but insuring all risks would entail too many costs. We have also seen that some risks cannot be insured. It is therefore important to manage risks well.

Risk management is identifying and assessing risks and then determining measures to prevent, reduce, outsource or accept the risks.

The way in which a private individual deals with risks can be changed.
Dealing with risks is also called determining risk strategies. There are four ways to deal with a risk or there are four risk strategies; Preventing risks
Reducing risks
Outsourcing risks
Accepting risks

The principle of insurance

For both private individuals and companies, the financial interest in whether or not an event occurs is the reason for concluding an insurance contract. One of the requirements that the law imposes on an insurance contract is that the timing of the payment is uncertain. Examples include benefits after a burglary, a collision or a death. So-called consequential damages are often also insured. This could, for example, be the clean-up costs after a fire or the so-called range of expected benefits.

The technology of insurance

How is it possible that insurers can bear the risks that private individuals do not want or cannot bear?

Insurers can fulfill their role because they can assess the various risks based on, for example, CBS figures or information from CVS.
In recent years, approximately 9,500 traffic accidents with injuries have occurred per year. Compared to the large number of road users in the Netherlands, this is a fairly stable average. Being able to estimate the risks, because they generally have a stable average, is also called the law of large numbers. It is important for an insurer to have a large number of insurance policies in order to calculate the average risk of damage as accurately as possible and to be able to bear the risks.

To calculate a good premium for a specific insurance policy, an insurer takes past statistics into account. In the case of John van de Meer's scooter insurance in the example, an insurer looks at the number of stolen (e.g.) scooters and the number of damages to (e.g.) scooters in recent years. A premium is calculated on this basis. However, it may happen that an insurer does not achieve a result in a particular year based on past statistics. That is why an insurer works with a reservation. The insurer creates a reserve fund in the event that circumstances require an additional fund of money to pay out claims in a particular year.

All people who want to insure the same risk periodically transfer an amount to an insurer. The insurer manages the money and pays out an amount to the person who has suffered damage.

The so-called indemnity principle applies to the damage payment.
This means that a payment from a non-life insurance policy may not put the customer in a more financially favorable position than was the case before the damage. However, this does occur in practice, because insurers are allowed to deviate from this in their policy conditions.

Insurance types

There are two types of insurance for private individuals, social insurance and private insurance:

Social insurances

These insurances have been made mandatory by the government for the entire population or for certain groups.
Social insurance can be subdivided into: Employee insurance
This insurance is only mandatory for salaried employees.
Examples: WIA and the WW National Insurance
National insurance policies are mandatory for all residents of the Netherlands. Examples: AOW, ANW and the AWBZ

Social insurance is mandatory. These are risks that you must insure. The premium is also determined by the government, which is often a percentage of income.

Private insurance

Through private insurance, insurers offer security by taking over the financial consequences of risks. In addition to the government, the private insurance industry also offers many opportunities to transfer risks. Private insurers provide cover for ownership risks, asset risks and income risks. Social insurance is limited to income risks and the coverage of medical costs.

Anti-selection and premium differentiation

People tend not to insure risks if they expect little or no damage from them, while they do want to take out insurance for risks for which they consider the risk of damage to be high.
For example, people in good health are less likely to take out disability insurance than people in poor health. They call this anti-selection or auto-selection. If insurers do nothing about this, the calculations for their premiums based on the general statistics will not be correct. By charging different premiums for different groups of people, an insurer can combat anti-selection.
So not everyone pays the same premium for the same insurance. For example, a 50-year-old man pays less premium for scooter insurance than a 16-year-old boy because the 16-year-old boy poses much more risk. This is called premium differentiation. Insurers not only look at age but also at living environment. Someone who lives in a village pays less premium than someone who lives in a city. There is a greater chance of damage in the city than in a village. Health, age and living environment play no role in social insurance.

Classification into branches

Private insurance is divided into two branches:
Life insurance
Non-life insurance

Industry life

Life insurance deals with human life and death. In the technical classification of insurance, life insurance falls under the life sector. Pensions also belong to the life sector.

The non-life insurance policies are divided into the fire sector, the transport sector and the miscellaneous sector.

Industry fire

The fire insurance sector mainly includes property insurance. With property insurance you own an asset. In insurance terms, this is also called an object or an insured item. This could be, for example, a car or the contents of a house. Home insurance provides cover for damage caused by fire, storm, burglary and some water damage.

Transport sector

The transport sector includes all kinds of insurance policies associated with the risks of transport and travel.
Such as insurance for ships, cargo and liability of the carrier. Private individuals can also take out transport insurance, such as travel insurance and pleasure boat insurance.

Industry miscellaneous

Industry miscellaneous includes all other insurance policies.
The miscellaneous sector can be divided into the following categories: Medical miscellaneous insurance, these are insurance policies that deal with human health, but are not life insurance.
Liability insurance, these are insurance policies that cover damages resulting from errors.
Motor vehicle insurance, these are the third party liability insurance policies that compensate others for damage caused by a motor vehicle and the comprehensive insurance policies that cover damage to your own motor vehicle.
Other miscellaneous insurance, such as travel and cancellation insurance and pleasure boat insurance.

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Van insurance is insurance that aims to insure damage to or caused by your own van. Van insurance is mandatory in all countries of the European Union.

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New insurance/damage handling

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072- 509 24 56

Not the best premium?

Not the best premium?

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Save per year

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Assistance with damage

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Scooter Insurance: Essential Protection for Your Two-Wheeler

Why take out Scooter Insurance?

A scooter offers convenience and mobility, but it is important to protect yourself and your vehicle well. Scooter insurance offers financial protection in the event of accidents, theft and damage. Whether you use your scooter every day for commuting or recreational rides, good insurance is essential for peace of mind and legal compliance.

What Does Scooter Insurance Cover?

Scooter insurance coverage may vary by insurer, but most policies provide coverage for:

  • Legal Liability (WA) : Mandatory and covers damage to third parties caused by your scooter.
  • Limited Casco (WA Plus) : In addition to third-party liability coverage, this offers coverage for damage caused by theft, fire, storm and window breakage.
  • Full Comprehensive (All Risk) : The most comprehensive coverage, including damage to your own scooter, even if it is your own fault.

Additional coverage

Many insurers offer additional coverage that is specifically useful for scooters, such as:

  • Passenger Damage Insurance : Covers medical costs and damage to luggage of the driver and passenger.
  • Passenger Accident Insurance : Insures the driver and passenger against permanent disability and death due to an accident.
  • Legal expenses insurance : Provides legal assistance in disputes after an accident.
  • Breakdown assistance : 24/7 roadside assistance, so you can get back on the road quickly.

Why is Insurance Important?

  1. Legal Obligation : In the Netherlands, third party liability insurance for scooters is mandatory.
  2. Financial Protection : Coverage of costs in the event of damage, theft or accidents.
  3. Peace of mind : Certainty that you are financially protected in the event of unforeseen events.
  4. Safety and Assistance : Access to roadside assistance and legal assistance if necessary.

How Do You Choose the Best Scooter Insurance?

Choosing the right insurance depends on your specific needs and the use of your scooter. Here are some tips:

  1. Compare Insurers : Use online comparison sites to compare premiums and conditions of different insurers.
  2. Check the Coverage : Make sure the policy provides sufficient cover for your use of the scooter.
  3. Read the Terms : Understand what is and is not covered by the policy.
  4. Consider Extras : Consider additional coverage that may be useful for your situation.

Benefits of Good Scooter Insurance

  • Comprehensive Protection : Coverage for a wide range of risks.
  • Flexibility : Ability to tailor coverage to your specific needs.
  • Fast Claims Settlement : Reliable insurers offer fast and efficient claims handling.

Conclusion

Scooter insurance provides essential protection for your vehicle and yourself against various risks. By comparing different insurers and paying attention to coverage and customer reviews, you can make the best choice for your situation. Whether you use your scooter daily, good insurance provides financial security and peace of mind.

Frequently Asked Questions (FAQ)

  1. Is scooter insurance mandatory? Yes, third party liability insurance for scooters is mandatory in the Netherlands.

  2. What is the difference between third-party, third-party plus and all-risk scooter insurance? Third-party liability insurance only covers damage to third parties, WA Plus offers extra coverage for, among other things, theft and fire, and All-risk insurance also covers damage to your own scooter, even if it is your own fault.

  3. How do I determine the correct coverage for my scooter? The right coverage depends on how you use your scooter and what risks you want to cover. Consult with an insurance advisor to determine the best coverage for your situation.

For more information and to compare scooter insurance, visit our website or contact us!

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